T Rowlands is a well-established, local, family-run business with over 35 continuous years of experience in the area. Founded on trust, excellence, and personal recommendation, we pride ourselves on exceptional workmanship using the highest quality products. We are committed to providing superior products at affordable prices, installed by fully qualified and CERTASS-registered fitters. Our reputation is built on trust, and we strive to maintain excellent relationships with our customers. We do not have fancy showrooms, no heavy sales or sales reps, which means we can offer fantastic prices without the need for inflated prices or sales pressure. Our customers are our best advertisement, and most of our business comes from word-of-mouth recommendations and repeat custom.
The company received praise for the quality of their work, friendly and professional service, and attention to detail.
The company fell short in terms of customer service, failing to follow up with one customer after initial plans were changed.
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