More than just glass, a perfect service every time.
Who We Are
Coastal Glass is a family-run double glazing firm based in Eastbourne, East Sussex. With more than two decades of experience in the industry, we are dedicated to delivering exceptional customer service and quality craftsmanship throughout the south of England.
Our Expertise
Our skilled team specializes in the supply and installation of:
Windows
- High-performance double and triple glazed windows for homes and commercial premises.
- Sliding sash windows ideal for period properties.
- Casement windows perfect for renovation and new builds.
- Tilt and turn windows offering exceptional versatility.
Doors
- uPVC sliding sash doors, perfect for maximizing space and light.
- Origin aluminium doors known for their strength and durability.
- Smart systems doors featuring keyless entry and remote control.
- Bifold doors, ideal for creating a spacious and elegant entryway.
- Composite doors offering enhanced security and insulation.
Conservatories & More
- Stunning conservatories built to your exact requirements.
- Roof replacements for existing conservatories.
- Glass roofs for additional light and warmth.
- Glass splashbacks, shower screens, and fire-rated glass for added functionality and aesthetics.
Our Commitment
At Coastal Glass, customer satisfaction is our top priority. We prioritize:
- Detailed attention to every project. Our expert fitters meticulously measure and install every product ensuring a perfect fit and finish.
- Punctuality and reliability. We always keep our appointments and deliver projects on time.
- Exceptional customer service. Our friendly and professional team is committed to exceeding your expectations.
Working with Coastal Glass
From initial consultation to final installation, we collaborate closely with you to ensure your vision is realized. We provide:
- Comprehensive product consultations and design advice.
- Detailed estimates and project plans.
- Transparent communication and updates throughout the process.
Contact us today to discuss your glazing needs and discover the difference Coastal Glass can make in your home or business.
Poor Quality Installations and Service
Several reviewers have expressed dissatisfaction with the quality of installations and service provided by KB Glass. Many have experienced issues with water leakage, poorly installed doors and windows, and inadequate fitting. These problems have resulted in damage to properties and frustration for homeowners.
Moral Responsibility
One reviewer, Simon Baldwin, was left with damaged property after KB Glass installed poorly installed windows and doors. Despite being made aware of the issue, the company refused to investigate further due to its guarantee not passing to the new owner of the property. This lack of moral responsibility and accountability is a concern raised by several reviewers.
Fraudulent Practices
Another reviewer, Marcus Richardson, had their deposit of 7,500 taken by KB Glass without the order being placed with the manufacturer. The company failed to refund the deposit or pay the manufacturer on behalf of the customer. This fraudulent practice has caused significant delay and financial loss for the reviewer.
Positive Experiences
However, a few reviewers have had positive experiences with KB Glass. One reviewer, Jo Birkmyre, was pleased with the service and outcome of their glass splashback installation and would recommend the company. Similarly, others have praised the quality of the products and the professionalism of the installation team.
