We Offer Exceptional Service and Customer Care
Gibbons Windows South East Ltd is a family-run business with a strong reputation for providing exceptional service and customer care. Based in the heart of Sussex, we have established ourselves as a trustworthy household name in Eastbourne and across East Sussex. With extensive experience in doors and windows, our team of experts can help you with a range of issues, from locks and handles to patio rollers and gaskets.
At Gibbons Windows South East Ltd, we are dedicated to providing a cost-effective service that offers value for money while maintaining incredibly high standards. We take great satisfaction from providing an honest, conscientious service, and our many repeat customers are a testament to the effect of our hard work.
Our Services
As double glazing repair specialists, we offer a range of servicing and repair solutions for your double glazing. Whether you need a simple repair, like a replacement handle, or a full service of all the windows in your home, we are committed to providing an excellent service. Our team of engineers are skilled in the repair and servicing of all makes and models of double glazing, and our large stock of replacement parts means that we can quickly solve any issue.
We offer a range of different solutions, including upgrading old windows or replacing misted double-glazed windows. We can also provide new double glazing if required, and our wide range of hinges, locks, handles, and other replacement components means that we can quickly repair any issue without the need for added delay.
Why Choose Gibbons Windows South East Ltd?
At Gibbons Windows South East Ltd, we pride ourselves on our high standards and our commitment to providing exceptional service and customer care. We understand the importance of being a cost-effective organisation that offers value for money, while maintaining incredibly high standards. Our many repeat customers are a testament to the quality of our service, and we are proud to be a household name in Eastbourne and across East Sussex.
If you need double glazing repairs in Sussex, contact our friendly team today on 01323 644888. We would be happy to discuss your needs and provide a free, no-obligation quote. At Gibbons Windows South East Ltd, we are dedicated to providing an honest, conscientious service, and we look forward to hearing from you.
Company Overview
Gibbons Windows has received mixed reviews from customers, with both positive and negative experiences shared.
Quality of Work
Some customers have reported excellent workmanship, praising the quality of products used and the attention to detail. For example, Chrissie Welshie mentioned that Adam fixed her window mechanism efficiently and didn't try to rip her off. Similarly, Jenny Brown commended Glinn, Scott, and Tom for their professionalism and promptness. David Moran and Ines Gnaulati also had positive experiences, praising the high standard of workmanship and the overall quality of the products.
On the other hand, some customers have reported poor workmanship. Sara Taylor experienced issues with house guttering, including sagging, leaking joints, and broken brackets. J. Hay was disappointed with the company's lack of professionalism, including arriving late, bringing the wrong equipment, and leaving without completing the job.
Customer Service
Gibbons Windows has received praise for their customer service. Sarah Jones, Jayne H., and Geoff all mentioned excellent customer service, including friendly, helpful, and responsive staff. However, Rebecca Cm had a negative experience with an operative who was rude and unprofessional.
Dispute and Governance
Sara Taylor raised concerns about the company's website claiming to have been in business for over 35 years, when in fact the new company had only traded for two years. She also reported that the company failed to respond to her concerns and that Trading Standards were informed.
Summary
While some customers have had positive experiences with Gibbons Windows, others have reported poor workmanship and poor customer service. It is essential to verify the company's claims and to research their reputation before doing business with them.
