What You Want to Know? Browse Our Products!
At Iceni Windows, we've spent over two decades honing our craft, establishing ourselves as a leading manufacturer of Windows, Doors, and Conservatories. Our journey began in 2003, and since then, we've developed a reputation for producing high-quality products that meet the highest standards. With our headquarters situated in Witham, Essex, we're strategically positioned to serve the South East of England.
Our History
With a rich history spanning over two decades, Iceni Windows has evolved to become a trusted name in the industry. Over the years, we've made a conscious effort to stay ahead of the curve, investing in the latest manufacturing equipment and techniques. Our commitment to quality and excellence has culminated in a wide range of products that cater to various customer needs.
Our Products
Our diverse product portfolio includes:
- RAIA uPVC Windows: Designed to provide unparalleled thermal efficiency and durability.
- AEON Flush Windows: Finished with sleek, flush-fitting designs that blend seamlessly into any setting.
- AURA Aluminium: Combining style and functionality, our aluminium products offer strength and durability.
- LUNA Roofs: A comprehensive range of roofing solutions, tailored to meet specific customer requirements.
- RIVA Composite Doors: A fusion of style, functionality, and robustness, our composite doors are designed to withstand the test of time.
Our Values
At Iceni Windows, we pride ourselves on our ability to provide exceptional customer service, rapid production lines, and commitment to quality. Our customers can expect:
- Free delivery across the South East of England
- Full range of aluminium and PVCu products
- Quality marketing materials
- Remote pricing software
- Personal account manager
- WER A-rated windows as standard
- BSI accredited products, BS7412, PAS24
- Same-day quotation and order confirmation service
- Dedicated showroom support
Meet the Iceni Team
Our dedicated team is comprised of talented professionals who share a passion for delivering exceptional results. Our directors, sales directors, HR managers, and production managers work together to ensure seamless operations and ensure customer satisfaction.
Get in Touch
Want to learn more about our products or services? Get in touch with us today! Whether you're a homeowner seeking inspiration or a trade customer looking for a reliable supplier, we're here to guide you through the process.
Overall Experience
The reviews of Iceni Windows are mixed, with some customers expressing satisfaction with the company's products and services, while others have had negative experiences.
Quality of Products
The quality of Iceni Windows' products is a key aspect that has been praised by many customers. Several reviewers have noted that the company's products are of high quality, with one reviewer stating that they are "second to none".
Customer Service
Customer service is an area where Iceni Windows has received both praise and criticism. Some customers have reported positive experiences with the company's customer service, with staff being helpful and responsive to their needs. However, others have reported negative experiences, with some feeling that the company is unhelpful and unresponsive to their issues.
Communication and Reliability
Communication and reliability are areas where Iceni Windows has received criticism. Several reviewers have reported issues with the company's communication, with some feeling that they are not kept informed about the status of their orders. Additionally, some customers have reported issues with the company's reliability, with some experiencing delays and problems with their orders.
Management and Staff
Some reviewers have praised the company's management and staff, with one reviewer noting that the director is "always willing to help". However, others have reported negative experiences with the company's management and staff, with one reviewer stating that the owner is "unhelpful and rude".
Recommendation
Based on the reviews, it seems that Iceni Windows is a company that is capable of producing high-quality products, but may struggle with customer service and communication.
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