Handcrafted with Care, Breathable with Life
Welcome to Brentwood Joinery, a family-owned joinery and carpentry company that has been proudly serving the West Essex community since 1979. Based in our workshop in Herongate, Essex, we have been supplying, fitting, upgrading, and manufacturing bespoke wooden windows and doors for over 33 years. Our team of skilled craftsmen are dedicated to delivering high-quality timber products and service, with a focus on putting the character back into existing domestic homes and buildings. We provide a complete service on supply and fit windows and doors, as well as a supply only service.
Our Services
At Brentwood Joinery, we specialise in custom-built sash window and hardwood door replacement and refurbishment. We serve the Brentwood & Shenfield areas of Essex, as well as Chelmsford, Billericay, and Colchester. Our hand-crafted, bespoke windows and doors are made to your specific requirements, with various configurations in lead work available in rectangular, diamond, or any other form of leaded lights. We can even install your existing coloured leaded lights into your new windows or doors to preserve that traditional look.
Our team of experts are specialists in retaining and enhancing the appearance of your property, and can advise on designs using either hardwood or softwood to suit, with all the benefits of high-tech double glazing. We use only the best materials, including Pilkington K glass, to ensure that your windows and doors are both beautiful and sustainable.
The Benefits of Wood
At Brentwood Joinery, we believe in the benefits of using wood for your windows and doors. Wood is a highly insulating material, making timber windows and doors more efficient when it comes to providing your home with protection from the extremes of nature. Timber windows and doors are also simpler to repair than plastic or other materials, and can easily be resurfaced and coated with a fresh layer of paint or stain. Additionally, wooden windows and doors are environmentally friendly, as they are biodegradable and renewable, and we use timber sourced from managed, sustainable forests.
Our Windows
Nice windows increase the feeling of space, introduce light to living areas, and provide ventilation when necessary. At Brentwood Joinery, we believe that each client has a different set of wants and needs, and as such, we believe there is no such thing as a one size fits all solution. We offer a range of window styles, including sash (box/sliding) windows, casement windows, bay windows, and Georgian windows, and can mix and match features to create special windows just for you.
Our Doors
At Brentwood Joinery, we believe that great doors make big impressions on any visitors to your home. This is especially true when you have one of Brentwood Joinery's custom-made hardwood doors installed. Our hardwood doors are created based on your specifications, with a range of styles available including front doors, French doors, bi-fold doors, and garage doors. We work with your preferences to deliver a bespoke door of superb quality.
Testimonials
Don't just take our word for it - see what our customers have to say about our windows and doors! We have built a reputation for excellence in the West Essex community, and we would be proud to work with you to craft a truly bespoke window or door unique to your home.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Brentwood Joinery. On one hand, some customers were extremely satisfied with the service, mentioning the high-quality products and excellent customer service. On the other hand, some customers had a disappointing experience, citing issues with the finish of the bespoke door, poor customer service, and unresponsiveness to emergencies.
Quality of Products
The quality of products is a major highlight of Brentwood Joinery, with several customers praising the excellent craftsmanship and attention to detail. The hardwood front door and timber windows and doors were particularly commended for their high standard.
Customer Service
However, the customer service aspect is where the company seems to fall short. Some customers reported poor communication, unresponsiveness to emergencies, and a lack of concern for customer satisfaction after payment.
Areas for Improvement
Specific issues mentioned include the lack of consultation with customers regarding design elements, poor workmanship (e.g., the letterbox installation), and unprofessional behavior in dealing with customer complaints.
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