Your Dream Home, Built to Last
At Norscot Joinery Limited, we pride ourselves on our customer-focused approach and our 40 years of experience in supplying high-quality windows, doors, and timber frame kit homes. Our team of experts is dedicated to providing unrivalled customer service, ensuring that every client receives the best possible experience from start to finish.
Our History
Established in 1984, our company is owned by Tom Wang and led by a management team responsible for quality, production, and technical operations. Operating from our Highland-based headquarters, we have built a reputation for providing top-notch products and service to both residential and commercial clients.
Quality Control
Our commitment to quality is evident in every aspect of our business. From the manufacture of our windows, doors, and timber frame kit homes, to the installation and after-sales service, we ensure that every step of the process meets the highest standards of quality. All of our products undergo rigorous testing and inspection to guarantee their performance, durability, and reliability.
Innovative Solutions
At Norscot Joinery Limited, we believe in innovation and sustainability. Our focus on eco-friendly solutions has led to the development of eco-friendly timber frame kit homes that are not only environmentally friendly but also energy-efficient and durable. Our commitment to green practices has earned us a reputation as a responsible and environmentally conscious business.
Customer Reviews
We pride ourselves on the positive feedback we receive from our customers. Our award-winning windows and doors, made from uPVC, traditional and aluminium-clad engineered redwood and hardwood, are renowned for their high performance and durability. Our composite doors, with their 65mm Reinforced Fiberglass monocoque structure, provide unparalleled security, thermal performance, and low maintenance. Our timber frame kit homes, certified by an independent structural engineer, are designed to provide strength, durability, and energy efficiency.
Listen to what our satisfied customers have to say:
"Your joiners have just finished the work at my house. I am just delighted with the standard of the work and materials. They have done a wonderful job and I can't commend them high enough. It has made such a difference to the look of the house. Gold stars all round to you!" - Ms Ross, Wick, 2024
"Supplied and fitted very quickly. Thank you" - Mr Cowie, Castletown, 2024
"The two very polite and considerate window fitters completed the job in good time and to a very high standard leaving the place spotless behind them. Thank you." - Mr & Mrs Mather, Wick, 2023
At a Glance
40 years of experience in the industry
High-quality windows, doors, and timber frame kit homes
Unparalleled customer service
Eco-friendly products and sustainable practices
Award-winning windows and doors
10-year guarantee on replacement uPVC windows and doors
65mm Reinforced Fiberglass monocoque structure on composite doors
Certified by an independent structural engineer for timber frame kit homes
Conclusion
At Norscot Joinery Limited, we are committed to providing exceptional products and services to our customers. With our focus on sustainability, innovation, and customer satisfaction, we strive to be the go-to destination for all your self-build, window, and door needs.
Service Experience
The reviewed company, Norscot windows/ doors, has received overwhelmingly positive feedback regarding their service. Customers have praised the company's sales team for their excellent communication, allowing them to take their time in making decisions and providing perfect guidance throughout the process.
Fitting and Installation
The fitting and installation team has also received high praise for their professionalism, work ethic, and attention to detail. Customers have reported that the fitters were courteous, hardworking, and organized, resulting in excellent finishes and minimal mess.
Product Satisfaction
Customers have expressed their satisfaction with the finished product, including new windows and doors, which have met their expectations. The company's commitment to follow-up service has also been commended.
Areas of Concern
However, one reviewer has raised concerns about the company's reliability and responsiveness. They claim that the company stopped responding to their emails and phone calls, leading them to suspect a potential scam.
