At KL Windows & Doors, we pride ourselves on being a local business, based just outside of Ashby-de-la-Zouch, covering Derbyshire, Leicestershire, Burton, and the surrounding area. Established in 2005 by Keith Loonam, who has many more years of experience working for other companies prior to opening KL Windows & Doors.
We are not about hard-selling salesmen and unreliable service. We are committed to providing excellence in all aspects of the job. We take pride in providing our customers with a personalised fitting and repair service that is cost-effective. Relying mainly on recommendation and repeat business, we are installers and not high-pressured salesmen.
Why Choose Us?
We offer a range of services, including:
- Excellent Customer Service: We understand the importance of providing a high level of customer service to ensure our customers are satisfied with our work.
- Competitive Prices: We are not tied to any one company, which allows us to offer a huge range of products at the best prices.
- Accredited Professional Company: We hold the MTC skills card, member of CERTASS, and member of QANW insurance-backed guarantee scheme, ensuring that our customers can trust us to do the job right.
- Always Deal with the Owner: You'll always deal with the owner, Keith, who will personally oversee your project from start to finish.
- Testimonials and Viewings Available: We have a range of testimonials from past customers, and we're happy to provide viewings of our work.
Our Services
We offer a range of services, including:
- Window Repairs: We repair and maintain your existing double-glazed windows, rather than replacing them.
- Window Installation: We install new double-glazed windows, with a focus on energy efficiency and security.
- Door Repairs: We repair and maintain your existing doors, ensuring they're secure and functioning properly.
- Door Installation: We install new doors, including UPVC, composite, and timber doors.
- Conservatory Repairs: We repair and maintain your conservatory, ensuring it remains a warm and welcoming space.
- Property Maintenance: We offer a range of property maintenance services, including painting, decorating, and more.
About Our Products
We're not tied to any one manufacturer, which means we can offer a huge range of products from the best manufacturers in the UK. We supply and install windows and doors from top manufacturers, including Distinction, Future, Rockdoor, and Solidor.
Get in Touch
If you're looking for a reliable, local company to carry out your window or door repairs or installation, get in touch with us today. We'd be happy to discuss your project with you and provide a quote.
Overview
The majority of customers who have used KL Windows & Doors have reported excellent experiences with Keith, the company's representative. He has been described as professional, reliable, punctual, and communicates effectively with customers.
Quality of Work
Most customers have been satisfied with the quality of the work done by Keith. He has been praised for his attention to detail, thoroughness, and dedication to ensuring that the job is done correctly. Many customers have reported that they have been delighted with the final outcome and have recommended Keith to others.
Customer Service
Keith has been described as friendly, helpful, and courteous. He has been praised for his ability to communicate effectively and patiently with customers, including those who may have complex or specific requirements.
Punctuality and Flexibility
Keith has been praised for his punctuality and flexibility. He has been willing to work around customers' schedules and has been flexible in terms of adjusting his timing to suit the customer's needs.
Value for Money
Many customers have reported that they have been satisfied with the value for money offered by Keith. He has been described as offering reasonable prices for high-quality work, which has been appreciated by customers.
Negative Experiences
However, one customer had a significant negative experience with Keith. They reported that he was incompetent, dishonest, and lacking in integrity, and left them with a significant mess and financial loss.
