Delivering Quality and Service Excellence
Since 2003, Concept Doors has established itself as a leading supplier of pre-hung door sets to the construction industry. Our journey has been marked by innovation, unwavering dedication, and a commitment to exceeding our clients' expectations.
Who we are
Concept Doors is a dynamic team of passionate professionals with extensive experience in the construction industry. We understand the unique challenges and demands of modern building projects, and we are committed to providing tailored solutions that are both practical and aesthetically pleasing.
Our Vision
To deliver exceptional value to our clients through innovative, high-quality pre-hung door sets and unparalleled customer service. We strive to be recognized as the most reliable and trusted partner in the construction industry.
Our Expertise
From initial inquiry to final delivery, Concept Doors offers comprehensive guidance and technical support. Our team of experts can provide:
- Expert advice: We analyze project requirements and offer personalized recommendations for materials, styles, and installation considerations.
- Technical support: Our team can provide templates to ensure precise structural openings and ensure seamless installation of our pre-hung door sets.
- Comprehensive solutions: We accommodate diverse project needs by offering a wide range of door types, styles, and materials to choose from.
Our Commitment
Concept Doors is committed to:
- Exceptional Quality: Using advanced technology and stringent quality control measures, we deliver doors sets that exceed industry standards.
- Superior Customer Service: We prioritize clear communication, responsiveness, and personalized attention to every project.
- Sustainable Solutions: We partner with manufacturers who prioritize sustainable practices and eco-friendly materials.
Our Achievements
Over the years, Concept Doors has proudly delivered over 25,000 door sets to clients across various sectors. Our dedication and expertise have earned us recognition as a trusted supplier for housing associations, national house builders, and major contractors.
Choosing Concept Doors
When you choose Concept Doors, you choose:
- Experience and expertise: Decades of experience and a team of skilled professionals.
- Quality and craftsmanship: Precision engineering and meticulous attention to detail in every door set.
- Custom solutions: Tailored solutions to meet diverse project requirements and budgets.
- Reliable delivery: Efficient logistics and prompt communication throughout the process.
Poor Customer Experience
The reviews suggest that this company has a poor reputation for dealing with customers. Issues with Doors appear to be a common problem, with one reviewer unable to open the doors and subsequently smashing them, only to be denied insurance coverage for the damage.
Lack of Customer Support
The reviews indicate a lack of support from the company. The reviewer had to smash the doors to gain access, and despite doing so, the company refused to help, leading to a negative experience.
Unhelpful and Uninspiring
The reviews paint a picture of a company that is unhelpful and unresponsive to customer needs. The reviewer's initial attempt to open the doors was unsuccessful, and the subsequent act of smashing them was met with a negative response from the company.
