Transforming Your Home, One Window at a Time
A & A Windows is a family-run business with a rich history of providing excellent service and high-quality products to our customers in Harlow, Essex, and surrounding areas. With many years of experience in the home improvement sector, we pride ourselves on our commitment to quality, customer satisfaction, and exceptional after-sales care.
Our Services
At A & A Windows, we offer a wide range of services to enhance your home's appearance, functionality, and value. Our services include:
- Double Glazing: Our state-of-the-art factory manufactures high-performance double glazing products, including windows, doors, and conservatories. Our products are designed to provide excellent thermal efficiency, security, and style.
- Conservatories: Our conservatories come in various styles and designs, offering a bright and airy extension to your home. Our conservatories are perfect for relaxation, entertaining, and increasing your home's living space.
- Orangeries: Our orangeries offer a unique blend of traditional and modern designs, providing a stunning addition to your home. They are perfect for increasing your living space, adding value to your property, and increasing its appeal.
Quality and Guarantee
At A & A Windows, we are committed to providing the highest quality products and services. Our products undergo rigorous quality control checks before they leave the factory, ensuring that every product meets our exceptional standards. Additionally, we offer a comprehensive guarantee on all our products, giving you total peace of mind when making your purchase.
After-Sales Care
We pride ourselves on our excellent after-sales care service. Our dedicated team is always available to answer any questions or concerns you may have about your product or service. We understand the importance of customer satisfaction, and we strive to provide you with the best possible service and support.
Why Choose Us
A & A Windows is a fully accredited double glazing company in Harlow, Essex, with a long history of providing exceptional services and products to our customers. Our commitment to quality, customer satisfaction, and after-sales care sets us apart from our competitors. We cover areas across Essex, Hertfordshire, Cambridge, and North London, including Harlow, Southend-On-Sea, Colchester, Chelmsford, Brentwood, Epping, Maldon, Braintree, Dedham, Basildon, Thurrock, Tilbury, Finchingfield, Billericay, Hornchurch, Halstead, Ongar, and many more.
Get in Touch
To learn more about our services and products, visit our showroom in Harlow, Essex, or contact us today on 01279 30 40 30 to schedule an appointment. You can also fill out our online quote form to receive a free, instant online quote for your windows, doors, or conservatory.
Poor Customer Service and Quality Issues
Several customers have expressed their disappointment with A&A Windows, citing poor customer service, manufacturing defects, and delays in completing installations. One reviewer, Suzanne Bubblebubble Hesketh, reported a manufacturing issue that was not addressed for months, resulting in delays and frustration.
Fake Reviews?
Some reviewers have questioned the authenticity of certain reviews, suggesting that they may be fake. A&A Windows has been accused of aggressively pushing for sales and then ignoring customers' complaints. Sophie Braund, for instance, felt that the company's response to her decision to cancel was unprofessional.
Positive Experiences
Despite the negative reviews, some customers have had positive experiences with A&A Windows. Calum Rae, for example, praised the company's excellent after-sales service and ability to resolve issues promptly.
Delays and Lead Times
Several reviewers have mentioned delays and lead times, with one reviewer, Jack Mullins, specifically mentioning that the arrival of windows was delayed due to COVID-19 and Brexit.
Unprofessional Conduct
Alishah Sarwar reported an appalling install and threatening behavior from Aaron Jenkins, the company's representative. The reviewer alleged that the company failed to provide a made-to-measure install and threatened legal action.
Excellent Fitters
However, some reviewers have praised the company's fitters, with Kim Hollis stating that the guys who installed her doors and windows were friendly and polite. Brian Garvie and Joel McPhillips also had positive experiences with the company's fitters.
