QUALITY THROUGH EXPERIENCE
Who we are
City Glass & Windows Manchester has been a leading provider of glass and glazing services throughout the region for over 40 years. With a dedication to quality and customer satisfaction, we are committed to offering a comprehensive range of services, from glass cutting and processing to installations and repairs.
Our Expertise
Our skilled team of professionals possesses extensive experience in all aspects of glazing, including:
Residential Services
- Glass replacement and repairs
- Secondary glazing solutions
- Double glazing installations
- uPVC window and door installations
- Glass furniture and mirror installations
Commercial Services
- Facade renovations and replacements
- Curtain wall installations
- Shopfront construction and repairs
- Commercial glazing repairs and maintenance
Our Values
Our core values underpin everything we do:
- Quality: We commit to using the highest quality materials and delivering meticulous workmanship.
- Customer Focus: We prioritize customer satisfaction through personalized service and clear communication.
- Integrity: We maintain transparency and honesty in all our business practices.
- Experience: Our wealth of experience ensures exceptional results every time.
What sets us apart?
- Integrated Approach: We unify glass processing and installation in-house, ensuring seamless and efficient service.
- Emergency Response: Available 24/7 for urgent repairs and emergency boarding services.
- Professionalism: Dedicated team of highly skilled and experienced professionals.
- Competitive Prices: Affordable and transparent pricing structure for all services.
Our Commitment
At City Glass & Windows Manchester, we are committed to providing our customers with a seamless and enjoyable experience. We aim to exceed expectations and become your trusted partner in all your glass and glazing needs.
Quality of Service
City Glass has received numerous reviews praising their excellent customer service. Reviewers have commended Denise, Harry, Warren, and other staff members for their helpfulness, understanding, and prompt responses to their needs. Several customers have mentioned that their issues were resolved efficiently, and they were kept informed throughout the process.
Price
However, one reviewer, Huzur Gelecek, has expressed disappointment with the prices, citing a significant increase from 120 to 180 for a quotation despite a drop in petrol prices. This has led to concerns about inflation and the need for wage increases to keep up with rising costs.
Workmanship and Communication
The majority of reviewers have praised the quality of the work and the communication from City Glass. They have mentioned polite and friendly staff, excellent communication, and quick responses to their needs.
Specific Reviews
Several reviewers have mentioned specific instances of excellent service, including a reviewer who had to replace the glass in their conservatory and another who had to get new windows for their shop front. Both reviewers were impressed with the speed and quality of the work.
Disappointments
One reviewer, Alex Fast, has expressed significant dissatisfaction with their experience, citing a five-month delay in completing an order, forgotten orders, and poor communication.
