Dear Restoration

Our Story

At DEAR RESTORATION, we pride ourselves on being a private company run by Aidan Dear for over 25 years. Our team of skilled craftsmen has been transforming, restoring, and preserving the beautiful sliding sash windows of homes and historic buildings. We are passionate about helping our clients retain the charm and character of their sash windows, whether in a commercial or residential property. Our commitment to world-class craftsmanship, traditional values, and high levels of customer service has earned us an excellent reputation, with most of our customers coming to us through recommendation.

Our Services

As specialists in the maintenance and replacement of traditional sash windows, we offer a range of services to meet the needs of our clients. These include:

• Sliding sash restoration
• Manufacture of replacement windows
• Bespoke timber windows and doors
• Draught proofing
• Glazing replacement
• Double-glazed unit installation
• Sill replacement
• General servicing
• Pulley, cord, or chain maintenance

Going Green

At DEAR RESTORATION, we are committed to sustainable business practices that benefit the environment. We use the greenest materials available, focusing on restoration instead of replacement wherever possible. Restoring your windows can also lead to reduced heating bills. We source our timber from sustainably managed forests, share off-cuts with staff, friends, and customers as firewood, and give our shavings to local pet owners. We conserve materials wherever possible, returning part-used items to stock for future use, and ensure skip waste is kept to a minimum. We choose to be green wherever we can.

Frequently Asked Questions

We regularly receive questions from our clients about our services and processes. Below are some of the most common questions and answers:

• What does DEAR RESTORATION offer? We offer a no-compromise renovation and draught-proofing service for timber sliding sash windows, casement windows, and doors.
• What are the benefits of draught-proofing sash windows? The Weatherpile Draught System eliminates draughts and rattling noises, increases energy efficiency, improves security, minimises incoming air pollution from busy roads, reduces noise levels from outside, and ensures that sashes can be opened and closed smoothly.
• How will the Weatherpile Draught System improve comfort levels in my home? By eliminating problems associated with old sash windows, such as draughts, rattles, rot, and operational issues, the system allows you to save on energy costs while still enjoying the beauty of your traditional wooden sash windows.
• How long does it take to service a window? Typically, depending on size, it takes one day to overhaul, service, and install the Weatherpile Draught System into the two halves of a sliding sash window.
• Will I get a guarantee? Yes, we offer a five-year guarantee that covers the Solutions Brush Pile System and any associated repairs.
• Will my property be secure whilst the work is taking place? Yes, at the end of each day, all windows are left either completed or fully secured.
• Is the Weatherpile Draught System suitable for Listed Buildings? Yes, the system is suitable for listed buildings and conservation areas, even where replacement windows are deemed unacceptable. Listed Building consent is not required.
• Can single or double-glazed sash windows be reinstated in my property? Yes, sash windows can be reinstated, even if the original sash boxes have been removed. We can replicate the window's original design using matching mouldings and beading or examining original sash windows in similar neighbouring properties.
• Can the Weatherpile Draught System be installed into traditional wooden casement windows and doors? Yes, the system can be installed into all period timber windows and doors.
• Will you paint my windows? Any new exposed joinery will be primed and sealed. As painting and decorating are not our specialty, we work with our preferred partners and oversee their work on your project. We are also happy to leave this entirely to you if you have your own preferred specialist.

Contact Us

If you have any questions or would like to discuss how we can help you with your sash window restoration needs, please do not hesitate to contact us.