Transforming your house into your home, one window at a time.
At Excel North East, we pride ourselves on being a family-run firm that you can trust. With over 80 combined years of experience in the industry, we have the expertise to transform your house into your home. We offer FREE quotes, and all our work and products come with a 10-year guarantee for complete peace of mind.
Our Services
As a leading supplier and fitter of windows, doors, and conservatories, we offer a wide range of services to suit your needs. Our services include UPVC window and door supply and fitting, aluminium windows and doors, composite doors, Palladio doors, and more. We also offer replacement porch frames, conservatory roof replacements, and garage conversions. Our team of experts will work with you to understand your requirements and provide a solution that meets your needs and budget.
Our Products
We offer a wide range of products to suit your needs, including casement windows, flush sash windows, vertical sliding windows, and tilt and turn windows. Our doors include UPVC French doors, patio doors, and composite doors. We also offer Warm Roof sunrooms, conservatories, and orangeries. All our products are designed to provide energy efficiency, security, and low maintenance.
Our Commitment
At Excel North East, we are committed to providing exceptional service and quality products to our customers. We understand that every home is unique, and we work with you to understand your requirements and provide a solution that meets your needs and budget. We pride ourselves on our professionalism, expertise, and attention to detail, ensuring that every project is completed to the highest standards.
Why Choose Us
With over 80 combined years of experience, we have the expertise to transform your house into your home. We offer FREE quotes, and all our work and products come with a 10-year guarantee for complete peace of mind. We also offer interest-free and low-payment plans available, making it easier for you to achieve your home improvement goals.
Positive Experiences
Excel North East has received numerous reviews praising their excellent customer service, reliable and professional workforce, and attention to detail. Many customers have reported a seamless installation process, with friendly and approachable staff. The company's commitment to customer satisfaction is evident in their willingness to go above and beyond to resolve any issues that may arise.
Installation Issues
However, one customer had a negative experience due to installation errors, including a gap in the door frame, marks on the door, and a tight door handle. Fortunately, the company took immediate action to rectify the situation, sending their installation manager to resolve the issue on the same day.
Common Themes
Several reviews highlight the company's excellent customer service, with staff being described as friendly, approachable, and knowledgeable. The installation process is often reported as smooth and efficient, with customers praising the attention to detail and commitment to completing the job to a high standard.
Conclusion
Overall, Excel North East has a strong reputation for providing excellent customer service and reliable installation services. While one customer experienced issues with their installation, the company's prompt response and willingness to resolve the issue demonstrate their commitment to customer satisfaction.
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