Established in 1990, Durham Window & Door Centre has been a trusted name in the industry, providing top-notch double-glazing solutions to the local community in Durham. Founded by Mark Smith, a time-served glazier with extensive expertise, our family-run business has flourished into a well-established company with a commitment to quality and excellence.

At Durham Window & Door Centre, we prioritise quality in every aspect of our services. From double glazing repairs to conservatories, window and door repairs, and more, we strive to exceed expectations with our superior craftsmanship and attention to detail. We use thermal-rated, high-quality products to ensure optimal performance and energy efficiency for both domestic and commercial properties.

As a FENSA registered company, we comply with government-approved building regulations, ensuring professional and efficient installation services. Our experienced team of experts is dedicated to delivering exceptional results that meet the highest standards of quality and safety.

Our Services

At Durham Window & Door Centre, we offer a comprehensive range of services tailored to meet all your double-glazing needs.

Double Glazing Repairs: Don't let a minor issue escalate. Trust our experts to handle all your double-glazing repair needs promptly and efficiently.
Conservatories: Expand your living space with our beautifully crafted conservatories. From design to installation, and even conservatory repairs, we'll ensure a seamless experience.
Window and Door Repairs: Restore the functionality and aesthetics of your windows and doors with our expert repair services.
Windows and Doors: Upgrade your home with our high-quality windows and doors, designed for durability, security, and energy efficiency.
Porches: Add charm and functionality to your home with our custom-built porches.
French Doors: Enhance the elegance of your living space with our stylish French doors.
Secondary Double Glazing: Improve insulation and soundproofing with our secondary double-glazing solutions.

Composite Doors

At Durham Window & Door Centre, we offer uncompromising quality when it comes to your doors. Our composite doors combine the finest materials to offer unparalleled strength, security, and weather resistance. With a thickness of 44mm and a glass-reinforced plastic finish, our composite doors are built to withstand the elements while maintaining their stunning appearance for years to come.

Our composite doors are also environmentally friendly, certified with an energy rating, and boast the longest product lifespan. They are hurricane-tested for ultimate protection, ensuring peace of mind for you and your family. With our ERA Vectis cylinder-free lock, your safety is our priority. We offer a guarantee against break-ins, giving you added security and confidence in our products.

Choose Durham Window & Door Centre for all your double glazing needs in Durham. Contact us today to schedule a consultation and discover how we can transform your property with our premium double glazing solutions.

Update Share

Positive: Excellent customer service, high-quality workmanship, and competitive pricing were praised by many satisfied customers.

Negative: Poor workmanship, blame-shifting, and poor after-sales service were cited as reasons to avoid the company.

Summary of Reviews

Overall Impression

The reviews are largely positive, with the majority of customers expressing satisfaction with the quality of work, affordability, and excellent customer service provided by Durham Window & Door Centre.

Positive Comments

Quality of Work and Service

Many reviewers praised the high-quality workmanship, attention to detail, and excellent service provided by Mark and his team. They appreciated the prompt response, quick turnaround, and minimal mess.

Affordability

Several reviewers mentioned that the prices quoted by Durham Window & Door Centre were competitive and affordable, making them an attractive option for their window and door needs.

Customer Service

Reviewers praised Mark's helpful and friendly demeanor, making them feel at ease and confident in his ability to resolve their issues.

Negative Comments

Poor Workmanship and After-Service

A few reviewers expressed dissatisfaction with the quality of work, citing poor workmanship and blaming the customer for the issues. They also reported poor after-sales service, with emails being ignored and customers left out of pocket.

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