Make us your 1st call, not your last!
UK Double Glazing Repairs boasts over 35 years of experience in the double glazing industry, serving both residential and commercial customers across the region. We take pride in our prompt, professional approach and deliver outstanding customer service.
Our Expertise
Our skilled team of engineers are highly experienced in diagnosing and repairing all types of double glazing issues, including:
Window Repairs
- Casement and sliding sash windows
- Timber and uPVC window repair and replacement
- Leaking or drafty windows
- Broken glass or handles
Door Repairs
- Entrance door repairs
- Bi-fold door repairs
- Drafty or misaligned doors
- Broken locks or handles
Glass Repairs
- Cracked or shattered glass replacement
- Double glazing unit (DGU) replacement
- Scratch and condensation removal
Conservatory Repairs
- Leaking roofs
- Faulty windows or doors
- Damaged or warped frames
Shopfront Repairs
- Glass replacement and repair
- Frame repair and maintenance
- Shopfront security upgrades
Our Process
We understand the importance of efficient and timely service. When you contact us, we will:
- Diagnose the problem accurately and provide a clear explanation of the issue.
- Offer a free, no-obligation quote with various repair or replacement options.
- Schedule a convenient appointment that suits your needs.
- Arrive on time and complete the work to the highest standards.
Customer Satisfaction is Our Priority
We take pride in our exceptional customer service and maintain a 5-star rating based on hundreds of positive reviews. Our team is committed to:
- Providing prompt and courteous communication
- Treating your home with respect
- Completing the work thoroughly and efficiently
- Explaining the process every step of the way
Contact us today and experience the difference that years of expertise and unwavering customer service can make!
Overall Quality of Service
From the reviews, it is clear that UK Double Glazing Repairs Ltd has a mixed reputation. On one hand, the majority of customers have had a positive experience with the company, praising the professionalism, efficiency, and quality of work provided by Eric. They highlight his prompt response, competitive pricing, and attention to detail.
On the other hand, one customer had a disastrous experience with the company, citing poor communication, lack of transparency, and subpar workmanship.
Key Strengths and Weaknesses
The company's key strengths include:
- Professionalism: Eric is highly knowledgeable and courteous, providing excellent customer service.
- Efficiency: He is prompt and efficient in his work, often providing same-day or next-day services.
- Attention to Detail: Eric is meticulous in his work, ensuring that every detail is taken care of.
The company's key weaknesses include:
- Poor Communication: One customer reported poor communication from the company, citing ignored calls and messages.
- Lack of Transparency: The same customer reported a lack of transparency regarding pricing and service.
- Subpar Workmanship: The customer in question reported unsatisfactory workmanship, citing ongoing issues with the doors.
