Bringing the outside in, with a 90% opening
At Duration Windows, we pride ourselves on being one of the UK's leading domestic aluminium windows and doors trade manufacturers. With over three decades of experience, we have grown to become one of the largest aluminium window and doors manufacturers in the country. Our impressive offices, factories, warehouses, and manufacturing plants are located in the Thames Estuary on Canvey Island, in Essex.
Our History
Founded in 1985, we have been successfully and continuously trading ever since. Our commitment to product innovation, technical competence, and quality has enabled us to build a reputation that is recognized throughout the industry.
Our Products
We specialize in Bi-folding Doors, Secondary Glazing, and Steel Replacement Windows. Our product range includes Aluminium Windows, Aluminium Doors, Roofs, Bi-folding Doors, Sliding Patio Doors, and Heritage Windows. We offer a wide range of products from some of the biggest names in the industry, providing you with a one-stop-shop for all your aluminium window and door needs.
Services
At Duration Windows, we understand the importance of delivering exceptional customer service. That's why we offer a range of services designed to make your experience with us as smooth and hassle-free as possible. Our services include:
- Get A Price: We offer a quick and easy way to get a quote for your aluminium window and door needs.
- Special Offers: We regularly offer special offers and promotions to our customers, so be sure to check our website for the latest deals.
- Bifold Installation: We provide a fast and efficient installation service for all of our products.
- Delivery: We use an in-house fleet to ensure that all deliveries are handled promptly and efficiently.
- Marketing Support: We offer marketing support to help our customers promote their businesses.
Why Choose Us?
So, why choose Duration Windows? Here are just a few reasons why:
- Quality Products: We only provide the highest quality products, backed by a 10-year guarantee.
- Expertise: Our team of experts has over three decades of experience in the industry, ensuring that you receive the best possible advice and guidance.
- Customer Service: We pride ourselves on our exceptional customer service, ensuring that you receive the support you need every step of the way.
- One-Stop-Shop: We offer a wide range of products from some of the biggest names in the industry, providing you with a one-stop-shop for all your aluminium window and door needs.
Get In Touch
If you're looking for a reliable and Experienced supplier of Aluminium Windows and Doors, then look no further than Duration Windows. Contact us today to learn more about our products and services.
Positive Experiences
The majority of customers who left reviews had a positive experience with Duration Windows. They praised the exceptional service provided by Ken, who was described as knowledgeable, patient, and helpful. Several customers noted that they felt confident in their purchases and were impressed with the quality of the products.
Common Praises
- Ken's exceptional service and knowledge
- High-quality products
- Polite and helpful staff
- Efficient processing and delivery
Negative Experiences
However, one customer had a terrible experience with Duration Windows. They felt that the service was appalling, with bad attitudes and incompetence. They experienced multiple issues with their order, including incorrect parts, delays, and poor communication. The customer was left feeling stressed and frustrated.
Common Complaints
- Poor service and communication
- Incorrect parts and delays
- Lack of attention to customer needs
