Building lasting relationships, one window and door at a time.
At 1st Independent, we are an expanding family-run business with over 40 years of experience in the double glazing industry. Our company was established in 2003 and has since built a reputation for providing high-quality products and exceptional customer service. Our team of experts has extensive knowledge in the industry, ensuring that our customers receive the best possible solutions for their windows, doors, and conservatories.
Our Services
We offer a wide range of products and services to cater to our customers' diverse tastes and budgets. Our product range includes windows, doors, conservatories, and roofline products such as guttering and fascias. We take pride in providing a unique and tailored approach to each customer's needs, ensuring that our solutions meet their specific requirements.
Window Range
Our window range includes casement windows, sliding sash windows, tilt and turn windows, and aluminium windows. We offer a variety of designs and colours to suit our customers' preferences. Our windows are designed to provide excellent thermal insulation, energy efficiency, and high-quality performance.
Door Range
Our door range is equally impressive, featuring aluminium doors, bi-folding doors, composite doors, double doors, patio doors, and stable doors. Each door type is designed to provide a unique and stylish entrance solution for our customers. Our doors are engineered to provide excellent security, durability, and thermal insulation.
Conservatory Range
Our conservatory range includes aluminium conservatories and upvc roof lanterns. We design and construct conservatories that seamlessly integrate with our customers' existing homes, providing a seamless extension of their living spaces.
Accreditations
We are proud members of FENSA (No: 13547) and conform to the Document 'L' Building Regulations. We are also accredited by Checkatrade and Which, demonstrating our commitment to quality, reliability, and customer satisfaction.
Why Choose Us?
At 1st Independent, we pride ourselves on being a family-run business with a long history of providing high-quality products and exceptional service. Our team of experts has extensive knowledge in the industry, ensuring that our customers receive the best possible solutions for their windows, doors, and conservatories. We are committed to providing a unique and tailored approach to each customer's needs, ensuring that our solutions meet their specific requirements.
Customer Testimonials
Our customers are our greatest asset, and we are proud of the positive feedback we have received over the years. Here are a few testimonials that showcase our commitment to customer satisfaction:
"It was a pleasure to deal with 1st Independent from start to finish. All the team went above and beyond. Highly recommend. New front door and side windows - January 2024."
"I have no hesitation in recommending 1st Independent and will certainly be using them again. They did a great job at a very fair price and were all exceptionally nice to deal with. Double glazed window installation - January 2024."
"This company was professional, communicative, and kept to their proposed schedule. They sent over a lovely chap who went above and beyond to complete the job in a timely manner. He was professional, clean, and flexible. Many thanks - Fitting of double glazing upvc windows - December 2023."
Driver Behaviour
Some reviewers have expressed concern about the driving habits of company representatives. Angus Williams reported encountering an "aggressive, rude, and dangerous" driver speeding through Bromley while using a company vehicle. Conversely, Ian Skins did not mention any issues with the company's driving practices, nor did Vicky Evans or Steve Duckworth.
Service and Quality
Multiple reviewers praised the company's service and quality of work. Vicky Evans, Ian Skins, and Steve Duckworth all gave the company 5-star ratings, citing "excellent service", "polite and professional" staff, and a "great job" done by the fitters. The newly installed windows and doors exceeded their expectations, with Ian Skins stating that they still looked as good as new three years after installation.
Concerns and Complaints
Two reviewers expressed concern about the company's staff. Andy Clarke was left unimpressed with the "very rude and discourteous" staff, who also engaged in "inconsiderate parking" and became "abusive". Angus Williams echoed this sentiment, stating that the driver was "not a smart move in a company vehicle".
