Delivering exceptional results and attentive service, guaranteed
Ideal Window Solutions is a family-run business that has been proudly serving the local community of Hampshire and West Sussex for over 20 years. Our company has built a reputation for delivering high-performance double glazed uPVC, aluminium, timber, and timber-look windows and doors that not only enhance the aesthetics of your home but also provide superior energy efficiency and durability.
Our Story
Our journey began with a passion for providing exceptional customer service and a commitment to quality installations. From humble beginnings, our company has grown into a respected name in the UK's window and door industry. Our dedicated team of experts has extensive knowledge of window and door products, ensuring that customers receive personalized advice and guidance throughout the entire process.
Services
We offer a wide range of services to cater to our customers' diverse needs. Our services include:
Windows
We provide a broad selection of window styles, including casement, flush sash, sliding sash, and tilt and turn windows, to name a few. Our windows are available in uPVC, timber, and aluminium materials, ensuring there's something to suit every taste and budget.
Doors
Our door range includes front, back, sliding, and folding doors, available in uPVC, composite, timber, and aluminium materials. Our doors are designed to be secure and efficient, with features such as improved insulation and enhanced weather resistance.
Porches
Our uPVC porches are designed to enhance the entrance of your home, providing a practical space for greeting guests, storing outdoor gear, or simply enjoying the view.
Conservatories
Our glazed extensions, or conservatories, offer the perfect space for entertaining, relaxing, and enjoying your garden. Our conservatories are expertly designed and installed to provide a seamless transition from indoors to outdoors.
Repairs & Maintenance
Our repair and maintenance service is designed to help homeowners, landlords, and property developers minimize downtime and reduce unexpected costs. Our team uses state-of-the-art equipment and techniques to ensure that each repair is carried out with the utmost care and attention to detail.
Why Choose Us?
Ideal Window Solutions prides itself on its integrity, transparency, and commitment to customer satisfaction. Our team of experts strives to build long-term relationships with our customers, ensuring that each installation exceeds their expectations.
Company Experience
The reviews highlight a mixed bag of experiences with the company. On one hand, some customers have had an excellent experience, praising the staff's helpfulness and the quality of work done. On the other hand, there have been issues with the finish and installation of doors and windows, leading to disappointment and frustration.
Staff Performance
The staff, particularly Tracey, have been commended for their welcoming and helpful nature. They have been instrumental in putting customers at ease and helping them with their queries. Rob and Luke have also been praised for their attention to detail and tidy workmanship.
Quality of Work
There have been some issues with the quality of work, with customers reporting gaps and poor finishing around doors and windows. This has led to problems with water ingress and damage to the property. However, other customers have reported a brilliant job done, with no damage to surrounding areas and a high level of attention to detail.
Communication and Reliability
There have been some issues with communication and reliability, with one customer reporting that the company was not open on the advertised day and time, leading to a waste of time and money.
