At Westcoast Window Systems, we are proud to be a leading manufacturer of high-performance composite windows and doors, designed and manufactured in Sweden, for over 25 years. Our dedication to excellence has enabled us to deliver exceptional quality products that meet the demands of homeowners, architects, and contractors. Our products are built to last, with a focus on style, efficiency, and durability.
Our Commitment to Quality
Our commitment to quality is reflected in every aspect of our business. From the selection of materials to the manufacturing process, we maintain the highest standards to ensure that our products deliver outstanding performance in any weather conditions. Our patented bonded aluminium and timber composite construction ensures that our products are not only beautiful but also secure, weather-tight, and low maintenance.
Product Range
Our comprehensive product range includes a variety of composite windows, doors, and sliding doors, available in different styles and options to suit various needs and design preferences. Our products are designed to work seamlessly together, allowing for easy specification and installation. Our wide range of products includes:
- Composite Windows: Open Out and Open In, Reversible, Top Hung, Side Hung, and Fixed Light Windows
- Composite Doors: Open Out and Open In, Single and Double, Access Doors, and Sliding Doors
- Composite Sliding Doors: Lift & Slide and Bi-Parting Options
Services We Provide
At Westcoast Window Systems, we understand the importance of providing excellent service to our customers. Our trained professionals are dedicated to helping homeowners, architects, and contractors navigate the process of specifying, ordering, and installing our products. We offer a range of services, including:
- Product Design and Specification: Our experienced team is here to help you choose the perfect product for your project, considering factors such as budget, functionality, and aesthetics.
- Order Processing: We ensure a smooth and efficient order processing system, ensuring timely delivery and installation.
- Installation and Quality Assurance: Our team is trained to provide exceptional installation services, ensuring a seamless experience from start to finish.
Get in Touch
Whether you're a homeowner looking to upgrade your windows or a contractor seeking high-quality products for your latest project, we're here to help. Contact us to learn more about our products and services or to discuss your specific needs.
Product Quality and Performance
The reviews highlight the great Scandinavian design and beautiful finish of the windows. The wooden interiors option is a unique selling point, and the thermal values of the windows receive praise.
Customer Service and After-Sales Support
However, several reviewers express disappointment and frustration with the company's after-sales support. Issues with faulty windows are not addressed promptly, and the company is accused of shifting responsibility and avoiding blame. Some customers feel that the company's main concern is to avoid taking responsibility rather than providing expert guidance and resolving the issue.
Installation and Fitters
On the other hand, some reviewers praise the installation process and the fitters, describing them as friendly, polite, and approachable. The quality of the windows is also commended.
Company Reliability and Communication
Some reviewers express concerns about the company's reliability and communication. One customer had a bad experience with a recommended distributor who went into liquidation, taking their deposit with them. Another customer had to chase the company for a response to their email request, and when they did receive a response, they were charged for the service without being informed beforehand.
