Transforming your lifestyle, one project at a time.
Established in 1989, Portico GB Ltd is one of the UK's leading suppliers of PVCu and Aluminium windows, doors, patio doors, conservatories, sliding and bi-fold wardrobes and room dividers. We offer a comprehensive national coverage to supply and install these products, backed by our exemplary levels of service and quality, and our flexible approach.
At Portico GB, our team collectively brings many years of experience in the windows and doors sector. The foundations of our reputation are built on quality and service at an unrivalled economical level. With a complete after-sales department, an experienced estimating team, and an extensive accounts department, the personnel at Portico GB are fully committed to ensuring the products and services that we offer are completed to your utmost satisfaction.
Our continuous training ensures our staff are fully conversant in both product and safety matters to the highest current standards. Ultimately, our product portfolio, complemented by our very experienced staff ensures Portico GB can confidently meet the commitments of any size project, or national contract, both now and in the future.
Our Services
We offer a comprehensive range of services, including the supply and installation of PVCu and Aluminium windows, doors, patio doors, conservatories, sliding and bi-fold wardrobes and room divivers. Our product portfolio comprises:
- PVCu and Aluminium windows, doors, patio doors, and conservatories
- Sliding and bi-fold wardrobes and room dividers
- Ancillary items and extras, including cavity closures, sills in multiple sizes, and trickle vents
Our Partners
We work with leading manufacturers from around the world to ensure that we supply and install the best products to suit your contract. Our Wardrobe Supply Partner is Global Doors, a leading UK-based manufacturer. We also work with over 30 of the UK's leading house builders, many of whom have been our customers for over 25 years.
Our Commitment
At Portico GB, we are committed to delivering aperture solutions to the new build industry. Our flexible consultative approach is key to our customers' success. We strive to source the latest product developments from around the globe, and our experienced staff ensures that our products and services meet the highest current standards.
Company Performance
The company has received overwhelmingly negative reviews, with customers expressing frustration and disappointment with their services.
Installation and Product Quality
Several customers have reported issues with the quality of the doors and windows installed by the company, with some experiencing problems shortly after the warranty period had expired. The problems reported include faulty bifold doors, shattered windows, and doors that drop and fail to close properly.
Customer Service
Customers have complained about the company's poor customer service, including long wait times for appointments, unhelpful engineers, and a lack of response to emails and queries. Some customers have reported being told that they are not a priority and have been given long wait times for appointments.
Warranty and Responsibility
Several customers have reported that the company has failed to honour its warranty promises, with some being told that they are not responsible for defects or faults despite engineers acknowledging the issues on site.
Reliability and Professionalism
Customers have described the company as unprofessional, unreliable, and untrustworthy, with some reporting that they have been fobbed off or ignored when trying to resolve issues.
One Positive Review
One customer reported a positive experience with the company, praising their efficient, friendly, and helpful service.
