Transforming your vision into reality, one window at a time.
At Outlook Windows Ltd, we are a family-run business with over 30 years of experience in the industry. With a strong reputation for delivering high-quality, tailor-made conservatories, orangeries, lantern roofs, and doors and windows of all shapes and styles, we take pride in our personal and professional approach. Our commitment to excellence has earned us a loyal customer base, with 95% of our work coming from recommendations and repeat business.
Our Expertise
Our team of skilled craftsmen, who have been with us for many years, are dedicated to producing first-class workmanship. With a broad network of contacts in architecture, structural engineering, bricklaying, plastering, decorating, and interior design, we can take the stress out of managing your entire project. Our expertise ranges from traditional craftsmanship to high-tech contemporary design, ensuring that we can accommodate any style or budget.
Windows
Our fantastic range of windows is unparalleled, including timber hardwood windows, aluminium windows, and UPVC windows. We can provide:
- Casement Windows
- Bay Windows
- Bow Windows
- Sash Windows
- Sliding Windows
- Stained Glass
We only install the best windows, ensuring that you receive exceptional quality and durability.
Doors
Our doors and windows are designed to provide exceptional performance and style, with our expertise in:
- Front Door Installation
- Single Door Installation
- Extension Work
- Full Refurbishment
- Residential and Commercial Property
Conservatories and Orangeries
We specialise in bespoke designs to suit your own personal style and budget, with our expertise in:
- Conservatory Installation
- Orangery Construction
- Lantern Roof Installation
- Extension Work
- Refurbishment
Our Guarantee
We are committed to providing a first-class service and are proud of our excellent reputation. With 95% of our work coming from recommendations and repeat business, you can trust Outlook Windows Ltd to bring your vision to life. Our Guarantee ensures that you receive the highest level of quality and satisfaction, backed by first-class consumer protection from the Plastics Window Federation (PWF).
Contact Us
We look forward to working with you. Contact us to arrange a free quotation and discuss your project requirements.
Poor Service and Installation Issues
Reviews highlight a pattern of poor service, installation issues, and a lack of concern from the company towards customer problems. David Marks and Malcolm Arnold both experienced issues with their window installations, including broken glass, condensation, and failure to show up for scheduled appointments. The company's director, Colin, was accused of fobbing them off and being unhelpful.
Failed Appointments and Delays
Malcolm Arnold's review also highlights the company's failure to show up for scheduled appointments, leaving him and his wife without a bedroom window for nearly two weeks. The company's response to this issue was unapologetic and dismissive.
Unhelpful and Rude Staff
Several reviewers mentioned unhelpful and rude staff, including Colin and Steve. Micky Girgis' review notes that the company's customer service significantly declined after the order was placed, with staff passing them from one person to another and failing to provide updates or explanations for delays.
Lack of Accountability and Apologies
Reviews suggest that the company is unwilling to take responsibility for its mistakes or offer apologies to customers. When issues arise, staff are quick to pass the blame or make excuses rather than taking ownership of the problem and offering solutions.
One Positive Review
In contrast, Ian Rumsey's review is positive, suggesting that the company can provide good service and installation when it chooses to do so.
