Transforming homes, one installation at a time
About Us
Harlequin Glass Designs has been proudly serving the Lincoln area for over 25 years. Founded in 1997, our family-run business has built a solid reputation for quality craftsmanship, exceptional customer service, and a dedication to providing bespoke solutions for every project. We specialize in a comprehensive range of glass-related services, transforming homes and commercial spaces with breathtaking aesthetics and energy efficiency.
Our Expertise
With a team of skilled professionals and decades of combined experience, we offer a comprehensive selection of services to meet all your glazing needs:
**Glass Designs and Fabrication
- Precise cutting and fabrication of glass to various sizes and shapes.
- Bespoke mirrors, shelves, and other glass products.
- Installation of high-quality sealed units and double glazing.
Windows and Doors
- Supply and installation of a diverse range of uPVC windows and doors.
- Expertise in traditional, bevelled, and stained glass options.
- Comprehensive repairs and replacements for existing windows and doors.
Conservatories and Extensions
- Design, supply, and installation of energy-efficient conservatories and extensions.
- Collaboration with clients to create bespoke designs that seamlessly blend with their homes.
Glass Enhancements
- Application of Supalite coatings to improve window insulation.
- Installation of shower screens and glass balconies.
- Bespoke lead design services for unique and elegant features.
Client-Centric Approach
At Harlequin Glass Designs, we prioritize excellent customer service. We believe in:
- Providing personalized consultations and free estimates.
- Offering relaxed and friendly consultations with experienced professionals.
- Maintaining open communication throughout the entire process.
- Ensuring meticulous craftsmanship and attention to detail.
Why Choose Harlequin Glass Designs?
- Extensive industry experience and proven track record.
- Comprehensive range of services under one roof.
- Commitment to quality craftsmanship and attention to detail.
- Personalized and collaborative approach with clients.
- Dedicated team of experienced and skilled professionals.
Overall Experience
The majority of customers have had a positive experience with the company, praising their friendly service, competitive prices, and high-quality products. However, some customers have experienced issues with communication and follow-through.
Product Quality
Customers have been extremely satisfied with the quality of the products provided by the company, including stained glass panels, windows, and composite doors. The argon-filled glass and composite spacers have been particularly praised for their insulation benefits.
Communication and Follow-Through
While some customers have had a seamless experience with the company, others have experienced issues with communication and follow-through. Some customers have had to chase for quotes, and one customer was left waiting for a receipt after purchase.
Customer Service
The company's customer service has been generally praised, with staff being described as friendly and knowledgeable. However, one customer felt that the company was unprofessional and uncommunicative.
Issues and Complaints
Some customers have experienced issues with the company, including being left waiting for quotes, receipts, and follow-up appointments. One customer felt that the company was unprofessional and wasted their time.
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