Expertly crafted solutions for a safer and more beautiful home
We are a respected manufacturer and supplier of high-quality windows and doors in the region. With a commitment to innovation and customer satisfaction, we have established ourselves as a leader in the industry.
Our History
Our journey began with a passion for providing homes and businesses with durable, secure, and aesthetically pleasing windows and doors. Over the years, we have evolved into a comprehensive solutions provider, offering a diverse range of products and services tailored to individual needs.
Meet the Team
Our dedicated team comprises highly skilled professionals with extensive experience in window and door manufacturing, engineering, and customer service. We are committed to working collaboratively to provide exceptional experiences and deliver exceptional products.
Products and Services
We offer an extensive selection of windows and doors to meet diverse project requirements. Our product portfolio includes:
- Ovolo Casement Windows and Bevelled Casement Windows: Classic and elegant windows known for their timeless elegance and enduring beauty.
- Fully Reversible Windows and Tilt & Turn Windows: Functional and versatile windows offering exceptional ventilation and access.
- Bow & Bay Windows: Expansive windows ideal for creating breathtaking views and enhancing living spaces.
- French Casement Windows and Timber Effect Windows: Elegant windows that add a touch of sophistication to any home.
- Aluminium Windows and Aluminium Casement Windows: Durable and low-maintenance windows perfect for modern and contemporary builds.
- Custom Glazing Options: Premium glass options including triple glazing, Astragal bars, and unique patterns to enhance thermal performance and aesthetics.
Beyond Products
We understand that windows and doors are more than just functional elements. They are a reflection of your personal style and the character of your home. Our team is dedicated to working with you to understand your unique requirements and create solutions that exceed expectations.
We offer:
- Expert consultations: Our experienced professionals can assess your project and provide tailored recommendations.
- Custom design services: We can collaborate with you to design windows and doors that seamlessly integrate with your vision.
- Flawless installations: Our skilled installers ensures precise and efficient installations, ensuring quality and safety.
Quality of Products and Services
The majority of reviewers were extremely satisfied with the quality of windows, doors, and services provided by UTF. They praised the high-quality frames, excellent finishes, and good technical support. Reviewers also commended the company's professionalism, honesty, and straightforward approach.
Customer Service
UTF's customer service received high praise from many reviewers. They were impressed with the friendly and helpful staff, who kept them updated throughout the process and were quick to resolve any issues that arose.
Delivery and Timing
However, some reviewers experienced issues with delivery times, with one reviewer citing multiple last-minute changes to the delivery schedule. Another reviewer mentioned an initial delay, but this was attributed to the current climate in the UK.
Negative Experiences
On the negative side, some reviewers experienced poor quality products, with one reviewer citing faulty frames that split on the welds. Another reviewer was unhappy with the service, describing it as poor and indifferent.
Warranty and After-Sales Support
There were mixed reviews regarding UTF's warranty and after-sales support. While one reviewer had a positive experience with the friendly staff who helped with a issue, another reviewer felt that the company failed to stand by their warranty.
Be the first to review Universal Trade Frames.
Write a Review
