Warm Homes with Glow Heated Glass for Bifold Doors | Tell Me More
At Montrose Glass, we're a family-run business with over 20 years of experience in emergency glazing services, providing fully qualified, expert glaziers to your door. As a well-established window repair company, accredited to ISO 9001 British Standards, we're proud to have created a reputation for great service across the UK and providing a rapid response.
Our Services
We offer a comprehensive range of glazing services, including emergency boarding up, emergency glazing, double glazing replacement glass, shop front glazing, mirror, glass table top, and shelf repair, misted double glazing repair, window repair and replacement, cat flaps, and local locksmith services. Our team of expert glaziers is available 24/7, 365 days a year, to provide a rapid response to your emergency glazing needs. Our services are designed to cater to both domestic and commercial properties, and we pride ourselves on our fast response times, no call-out fee policy, and expert workmanship.
Why Choose Montrose?
We understand the importance of responding quickly to emergency glazing needs, which is why we've developed a three-step process to ensure a rapid response to your call. Our team of expert glaziers is available 24/7, 365 days a year, and we guarantee a response within 30-90 minutes. We don't charge a call-out fee, and our team will provide a no-obligation quote before commencing work. With over 20 years of experience and accreditation to ISO 9001 British Standards, you can trust us to provide a professional and reliable service.
Our Key Services
Our key services include emergency glazing, shop front glazing, boarding up, double glazing glass replacement, commercial glazing, misted glass repairs, cat flaps, and local locksmith services. We're proud to offer a comprehensive range of glazing services, designed to cater to your specific needs.
Disappointing Experiences with Montrose Glass
Several customers have shared their frustrating experiences with Montrose Glass, a company that provides double glazing and glass solutions. The common thread among these reviews is the poor customer service and quality of work.
Lack of Transparency and Communication
Dee C.'s review highlights the salesman's pushy nature and failure to provide his name. She was given a quote, but it's unclear if she was aware of any additional costs or services. The contractor who fitted the replacement panel was professional, but concerns were raised about the company's transparency.
Miscommunication and Damage
Bg G.'s review describes a terrible experience with Montrose Glass. He booked a window gear replacement, but the company failed to communicate his needs properly to the glazer. As a result, the glazer damaged the laminate floor with dropped tools. When Bg G. complained, he was met with rude service on the phone.
Rude Behavior and Lack of Apology
Milly P.'s review mentions a frustrating encounter with a glazing expert who was borderline rude and put her on hold without explanation. When she complained via email, she received a non-apology that seemed more concerned with priority calls than resolving the issue.
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