Where Craftsmanship Meets Excellence in Joinery
At Britelite, we're proud to have been fitting quality windows, doors, and conservatories in Kent, Sussex, Essex, Surrey, and London for over 50 years. Our commitment to excellence has earned us an 'A' rated reputation, and we're proud to have installed over 18,046 windows and 309 conservatories in the South East alone in 2022.
Our Services
We offer a range of services designed to help you improve your home. From high-quality double glazing and triple glazing to beautifully crafted conservatories, we have the expertise and experience to bring your vision to life. Our products are fully guaranteed for 10 years, and we're proud to have been granted the prestigious Which? Trusted Trader status in recognition of our outstanding commitment to quality and service.
Our Process
We make it easy with our 4-step process. Firstly, our design team will help you choose the perfect products for your home during a design consultation. Next, our technical surveyor will visit your property to take precise measurements for manufacturing. Our professional fitters will then install your windows, doors, or conservatory with care and attention to detail. Finally, we'll provide you with a 10-year guarantee and register your installation with FENSA.
About Our Founder
Britelite was founded in 1970 by John Baxter and his business partner Arthur Clacy. Arthur's favourite adage was 'If we supply the best product at the keenest price, we are sure to succeed', and this policy has stood Britelite in good stead for over 50 years. We remain committed to supplying the finest products available at the most competitive price possible.
Our Accreditations
We're proud to have maintained our reputation for over 50 years, and our customers have rated us 4.7/5* on independent review companies. We're also proud to have been granted the prestigious Which? Trusted Trader status in recognition of our outstanding commitment to quality and service.
Overall Experience
The customers' experiences with Britelite Windows vary greatly, from extremely satisfied to extremely dissatisfied.
Positive Experiences
Several customers have praised Britelite Windows for their professional and high-quality work. They have commended the sales representatives, surveyors, and installers for their helpfulness, honesty, and efficiency. Many have expressed satisfaction with the installation process, the quality of the products, and the after-sales service.
Negative Experiences
On the other hand, some customers have had terrible experiences with Britelite Windows. They have reported poor workmanship, faulty products, and unresponsive customer service. Some have complained about delays, broken promises, and unprofessional behavior from the company's representatives.
Common Issues
Some common issues that have been raised by customers include:
- Poor communication and unresponsive customer service
- Delays and broken promises
- Faulty products and poor workmanship
- Unprofessional behavior from representatives
- Difficulty in getting issues resolved
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