Your Home, Our Expertise, Your Peace of Mind.
At Fairdeal Windows, we pride ourselves on being a family-run business that has established strong relationships with our customers from all areas of the construction industry, including local authorities, schools/universities, and main contractors. Our attention to detail on all projects has been recognised by our clients with repeat business and recommendations from all sectors, including homeowners. As a family-run business, we are totally committed to providing a first-class service, maintaining our reputation for delivering a superior product range with excellent technical support.
Our Services
We offer a wide range of high-quality windows and doors, including uPVC, aluminium, timber, and composite doors, as well as aluminium rooflites and roof lanterns. Our bespoke door range is manufactured using only the best quality materials, ensuring that every product meets our high standards. Our services also include repairs, secondary glazing, and triple glazing, making us a one-stop-shop for all your double glazing needs, whether commercial, newbuild, or domestic.
Our Commitment to Quality
We take pride in our commitment to quality, ensuring that every product we supply is of the highest standard. Our team of knowledgeable and experienced staff are dedicated to providing a superior client experience, from the initial enquiry to the fitting and aftercare service. We strive to provide efficient and friendly service, ensuring that our customers are completely satisfied with their experience with us.
Accreditations and Policies
At Fairdeal Windows, we are committed to ensuring the health and safety of our employees and customers. We have implemented strict health and safety policies and procedures to ensure that all our operations are carried out safely and efficiently. We are also proud to hold various accreditations, including industry-recognised certification for our products and services.
Quality of Service
There are mixed reviews regarding the quality of service provided by Fairdeal Windows. Some customers have reported poor experiences, such as rude management, miscommunication, and failure to deliver on promises. For example, one customer reported that the manager, Wendy, was rude and unhelpful, while another customer had to deal with repeated visits from the company to measure and replace windows.
Product Quality
Some customers have praised the quality of the windows and doors provided by Fairdeal Windows. One customer reported that the quality of the windows and new front door was outstanding, and another customer was very pleased with the replacement of a kitchen window.
Communication
Communication appears to be a significant issue with Fairdeal Windows. Some customers have reported poor communication, miscommunication, or a lack of apology when issues arise. For example, one customer reported that the company did not apologize for leaving them with a bent and unsecure door that needed replacing.
Reliability
Reliability is another area where Fairdeal Windows receives mixed reviews. Some customers have reported prompt and reliable service, while others have experienced delays, miscommunication, and failed promises.
