Transforming Spaces, Creating Memories
At Oastler Ltd, we have been providing high-quality specialist joinery, bespoke carpentry, and creative renovations since 1863. Our family-run business has built a reputation for delivering exceptional results, and we're proud to have served both domestic and commercial customers across Scotland.
Our Services
We understand that every client has unique needs and requirements. That's why we offer a wide range of services designed to meet your specific needs. From the refurbishment of existing buildings to the design and build of new homes, complete fitting, and custom-designed architectural touches, we've got you covered. Our services include:
- Construction
- Heritage & Conservation
- Manufacturing
- Joinery
- Bespoke furniture design and build
- Window design and installation
- Door design and installation
- Staircase design and build
- Reception area design and build
- Screen design and installation
- Storage solutions design and build
Our team of highly skilled and experienced professionals is dedicated to delivering exceptional results, and we're proud to be associated with the Federation of Master Builders, Constructionline, and Dundee Chamber of Commerce.
Our Experience
With over 150 years of experience, we've had the privilege of working on a wide range of projects, from dental practices to hotels, and from homes to heritage sites. Our team has the expertise and knowledge to tackle even the most complex projects, and we're committed to delivering exceptional results every time.
What Our Clients Say
"Our practice was refurbished by Oastler, and we're really pleased with the work they carried out. The team were friendly, very professional, and we enjoyed working with them throughout the project." - Carol Devine, Duthie Dental Practice
"We are hugely grateful to the highly skilled team who have worked so hard to create such an innovative and impressive practice." - Ian Robertson, Ian Robertson Dental Care
Get in Touch
If you're looking for a reliable partner to help you with your next project, get in touch with us today. Call us on 01382 225 934 to request a FREE, no-obligation quote, and let us help you bring your vision to life.
Poor Customer Service and Substandard Workmanship
The reviews highlight serious concerns regarding the company's responsiveness, quality of work, and customer service. Lack of Communication
The first reviewer, Damian Ja, reported that he made an arrangement for the company to come and estimate the work, but they failed to show up or call, wasting his time. This lack of communication is a clear indication of poor customer service.
Substandard Workmanship
Karen Russell's experience was even more distressing. Although she had been quoted in January 2017, the work wasn't started until October 2017, and when the door arrived, it was 6cms too small. The company's attempt to repair the door by placing a plank of wood in the gap is unacceptable, especially considering the high cost of the door. The reviewer has been waiting for eight months to have the job finished, with constant promises, emails, and letdowns.
Paying for Unfinished Work
Karen Russell's experience has been exacerbated by the company's aggressive pursuit of payment for work that was never completed. This has led to a sense of injustice and frustration for the reviewer.
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