Your partner in creating your dream home
At Decorpanel, we are a leading manufacturer and supplier of doors, panels, and worktops to showrooms, installers, and tradespeople across the UK. With a wealth of experience in the industry, our team is dedicated to providing top-quality products and exceptional customer service.
Our Services
At Decorpanel, we offer a range of services designed to meet the needs of our customers. Our expert team uses state-of-the-art technology to precision-cut, drill, and edgeband our products, ensuring that every item meets our high standards of quality and finish. Our services include:
- Panel Processing: Our cutting-edge technology allows us to precision-cut and shape panels to our customers' specifications.
- CNC Drilling: Our advanced machinery enables us to drill precise holes for handles, hinges, and other components.
- CNC Routing: Our skilled craftsmen use our advanced routers to precision-cut intricate designs and patterns into our panels and doors.
- Edgebanding: We use high-quality edging materials to create a seamless finish on our products.
- Cut-to-Size: Our manufacturing process allows us to produce bespoke products that meet our customers' exact specifications.
- Worktops: We offer a range of worktop sizes and materials, including Mistral and Egger, to suit our customers' needs.
Our Products
We offer a wide range of products, including:
- Doors: Our range of doors includes Vetreo, Infinity, and Uform, offering customers a choice of styles and finishes.
- Worktops: We provide a variety of worktop materials and sizes, including Mistral and Egger, to meet our customers' needs.
- Cabinets: Our collection of cabinets includes kitchen, bedroom, and bathroom options to suit our customers' individual needs.
Delivery and Returns
We understand the importance of timely delivery and flexible returns policies. Our delivery information includes a lead time of 7-10 working days for stocked items and up to 12 weeks for bespoke products. In the event of damaged items or shortages, please contact our sales team within 48 hours for assistance.
Returns and Refunds
We strive to provide excellent customer service and offer refunds and exchanges where possible. Please note that refunds only apply to goods that are not custom-made, and a restocking charge will apply. We reserve the right to refuse refunds at our discretion.
At Decorpanel, we are dedicated to providing our customers with exceptional products and services. Our experienced team is committed to ensuring that our customers receive the highest level of quality and attention to detail in every product and service we provide.
Company Overview
The company, previously trading as Decorpanel, offers a range of products and services to the trade, including MFC board, cut and edged, cabinet design and assembly, worktops, Blum drawer products, handles, edging coils, kitchen carcass kits, and more.
Positive Experiences
Some customers have had positive experiences with the company, praising their service, product quality, and ability to meet tight deadlines. They have been described as friendly, helpful, and accommodating.
Negative Experiences
However, other customers have had negative experiences with the company, citing issues with orders being cut incorrectly, damaged products, and poor communication. Some have reported having to travel long distances to collect replacements, and receiving inconsistent quality products.
Quality Control Issues
Some customers have experienced issues with the quality of the products, including incorrectly cut panels, damaged goods, and inconsistent measurements. These issues have resulted in wasted time and resources for the customers.
Customer Service Issues
Some customers have reported poor communication and customer service, including unreturned emails and phone calls, and a general lack of willingness to resolve issues.
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