At Joseph Long & Sons, we pride ourselves on being a family-run business with a long history of providing high-quality PVCu windows and doors to our customers. Founded in 1976 by Joseph Long himself, our company has been built on a solid foundation of hard work, dedication, and a commitment to customer satisfaction.
Our Story
Joseph Long started his apprenticeship in 1976 at our premises in Frances Street, Newtownards. He quickly rose through the ranks, becoming works manager in the early 1980s. After years of experience in the glazing trade with Ards Glass & Glazing, Joseph decided to introduce the family business, Joseph Long & Sons, in 2001. He was joined by his sons Samuel, Gareth, and Stuart, all of whom brought their own unique skills and expertise to the company.
Why Choose Us
At Joseph Long & Sons, we believe in putting our customers first. We have a team of experienced, polite, and tidy installers who have been with us for many years, ensuring that your installation is carried out to the highest standard. Our products are sourced from the highest-quality manufacturers, including Rehau, Apeer, and GlasSeal. We install Double Reinforced Door Panels, supplied by Profile Developments, and all our frames are fitted using high-quality, low-solvent silicones and acoustic-rated expanding foam.
Services
Our services include:
- Rehau 70mm PVCu Windows & Doors
- Apeer 70 Composite Doors
- ClimaGuard A+ Double Glazed Units
- External Cills covered with PVC for a low-maintenance and stylish finish
- Greenhouse glass (pre-cut to standard sizes and available for immediate pick-up)
- Replacement condensated/broken-down glass units into existing frames
- Replacement hinges, handles, and locks on existing windows and doors
- Cat flaps fitted into glass units and door panels for new or existing frames
- Glass, mirrors, and shelves cut to size with polished edges
- Kitchen and wardrobe doors glazed with glass or mirrors
- All frames fitted using high-quality sealant/silicone to avoid shrinking/seal breaking between materials
- All frames fitted using window and door foam with excellent acoustic and thermal insulation
Our commitment
At Joseph Long & Sons, we are committed to providing the highest-quality products and services to our customers. We take pride in our work and ensure that every installation is carried out to the highest standard. Our experienced staff are always available to answer any questions or concerns you may have.
Get in Touch
If you would like to know more about our services or would like a free quotation on any of our products, please do not hesitate to contact us. You can call us on 028 9181 7362 or email us at info@josephlongandsons.co.uk.
Opening Hours
Our Works Department is open from Monday to Friday, 7:30 am to 3:45 pm, and our Shop Opening Hours are from Monday to Friday, 8:30 am to 3:45 pm.
Customer Service
The reviews consistently praise the business for its exceptional customer service. From the initial contact to the installation process, customers have reported being impressed with the professionalism and helpfulness of the staff. The team is described as super friendly, knowledgeable, and patient, making customers feel valued and supported throughout the entire process.
Installation and Workmanship
The quality of the installation and workmanship has also received high praise. Customers have reported being satisfied with the final product, citing the attention to detail and the use of high-quality materials. Several reviewers have specifically credited individual team members, such as Joseph Long, for their exceptional work.
Product Range and Advice
The business is also commended for its range of products and the helpful advice provided to customers. Reviewers have praised the staff for their expertise in recommending the right products for their needs, including acoustic glass and special orders.
Negative Comments
However, one reviewer, Kris Gray, had a negative experience, citing poor follow-up on customer calls and a lack of response to requests for smaller jobs.
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