At Impressions Windows Ltd., we pride ourselves on being a trusted specialist in door and window installation in the West Midlands and surrounding areas. With over 15 years of experience, we continue to offer a bespoke supply and installation service with a real focus on customer satisfaction. Our team of installers has a reputation for a thoroughly professional approach, and they pride themselves on the knowledgeable guidance they are able to offer at every stage from delivery to installation.
Our goal is to delight our customers, which is why it's important that you're 100% happy with our work. Our friendly team works hard together to ensure customer requests and queries are responded to quickly and efficiently. We pride ourselves on our combined expertise in the residential and commercial trade. You can be rest assured that by choosing us, you are working with a trustworthy company whose work is fully insured and guaranteed.
Our Services
We understand that every customer has unique requirements, which is why we offer a range of services tailored to meet your specific needs. From windows to doors, conservatories, and orangeries, we have a solution for you. Our installation service is backed by a superior quality guarantee, bringing together the best in design, durability, and security. We have undertaken many large and small projects, and our excellent workmanship always puts us at the forefront of our business.
Whether you're looking for casement windows, evolution windows, flush casement windows, or lumi windows, we have a wide range of options to choose from. Our doors come in a range of colours and styles, allowing you to match them to your existing windows or opt for something completely unique. We also offer maintenance guides to ensure that your new doors and windows remain in top condition for years to come.
Why Choose Us
So, why choose Impressions Windows Ltd.? The answer is simple. We offer quality workmanship and superior knowledge, ensuring that every job is done on time and on budget. Our professional service is unmatched, and our proven results speak for themselves. We set exceptional standards, and our customers' testimonials are a testament to our dedication to providing the best possible service.
Overview of Customer Reviews
Positive Experiences
- Excellent service and quality of products were common praises from customers.
- Many reviewers appreciated the professionalism and friendliness of the staff, particularly Katie, Kate, Steve, and Neil.
- Customers were happy with the value for money and the quality of workmanship.
- Some reviewers mentioned the seamless and hassle-free experience they had with Impressions Windows.
Negative Experiences
- Two customers had negative experiences with the company, citing issues with leaks in their French doors and poor response to their problems.
- One customer felt that the company had lied to them about the timeline for their project and was unhappy with the service they received.
Issues with Products and Service
- Leaks in French doors were reported by one customer, despite multiple attempts to resolve the issue.
- Poor response to customer problems was cited as an issue by two reviewers.
- One customer felt that the company had misrepresented their timeline for the project.
Staff and Service
- Many reviewers praised the staff, including Katie, Kate, Steve, and Neil, for their professionalism and friendliness.
- Some customers appreciated the lack of sales pressure and the helpfulness of the staff.

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