Where Quality Costs less than you think
Located in Burton-on-Trent, Staffordshire, Herron Windows and Conservatories has been a leading supplier of quality double-glazed windows, doors, conservatories, and furnishings for over 25 years. With a rich history, our company has evolved from its humble beginnings in 1992 to become a respected name in the fenestration industry.
Our Story
Founded by our current directors, N.J. Edwards and D.T. Burgess, our story began with a simple yet ambitious vision: to manufacture and install high-quality products at sensible prices, providing exceptional value for money. Our mission statement, "Where Quality Costs less than you think, " resonated with our customers and soon led to rapid growth. From a small factory unit in Hawkins Lane, Burton-0n-Trent, we expanded to occupy two factory units, featuring a 3,500 square foot "Conservatory Village" showcase. Today, we supply close to 5,000 products per year, including over 300 conservatories.
Our Products and Services
At Herron Windows and Conservatories, we pride ourselves on offering a wide range of products and services to cater to our customers' diverse needs. Our extensive portfolio includes:
Windows
We supply a variety of quality windows with a choice of finishes and window furniture, ensuring that our customers can find the perfect match for their homes.
Doors
Our comprehensive range of doors, with a selection of finishes and furniture, provides an impressive first impression for any property.
Conservatories
From modern to traditional, our conservatories are designed to enhance any home, offering a perfect blend of style, functionality, and energy efficiency.
Furniture
Complement your conservatory with high-quality furniture, meticulously designed to provide a comfortable and inviting space.
Soffits & Fascias
Transform the appearance of your property with our high-quality soffits and fascias, available in a variety of colours and finishes.
Home Office
As more people opt for working from home, we offer bespoke home office solutions to create a functional and inspiring workspace.
Why Choose Herron Windows and Conservatories?
Our commitment to quality, customer care, and aftersales service has earned us a reputation as a trusted and reliable supplier. Our skilled and experienced team ensures that every installation meets the highest standards, backed by long product guarantees.
Areas We Cover
We supply and fit our quality products in Burton-on-Trent, Derby, Lichfield, Alrewas, Uttoxter, Swadlincote, Ashby, Coalville, Loughborough, Castle Donnington, Willington, Etwall, Sudbury, and all surrounding areas.
Get in Touch
For any enquiries, please do not hesitate to contact us. We invite you to visit our showroom, where you can explore our extensive range of products and receive a complimentary, no-obligation consultation and quote.
Communications and Customer Service
The reviews highlight issues with communication and customer service from Herron Windows. Some customers experienced poor communication from the office staff, leading to delays and misunderstandings. Kellie, for example, reported a frustrating experience when calling to report dangerous driving, only to be met with a dismissive response. Peter Allcote also had issues with office staff communication and organisation, leading to delays and mistakes during the installation process.
Quality of Work and Staff
The reviews also touch on the quality of work and staff at Herron Windows. Some customers were pleased with the quality of the work and the staff who fitted the windows. Zara Steward, for example, praised the professionalism and helpfulness of everyone she dealt with during the process. Robert Mellor and Matthew E. Davison also had positive experiences with the installers, describing them as hardworking and professional.
Conservatory Installation
One customer, Stephen W., had a negative experience with the installation of a conservatory. He reported poor communication, delays, and additional costs due to unforeseen issues with the existing house pipework. He also felt that the company was not hands-on enough and left him to deal with the builders directly.
Consistency
The reviews suggest that Herron Windows may not have consistently delivered high-quality service to all customers. While some customers were very satisfied, others experienced significant issues with communication, customer service, and the quality of work.
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