Transform Your Home with Quality Double Glazing Solutions
At Alba Glass & Glazing Company Ltd, we are committed to providing our customers with the highest standards of workmanship and service. With a long history of providing exceptional glazing solutions to residential and commercial clients in Edinburgh and the Lothians, we have established a reputation for quality, professionalism, and reliability.
Our Services
Our glazing team specializes in a wide range of services, including the installation of double-glazed windows, doors, and conservatories, as well as the supply of high-quality materials and components. Whether you are looking to upgrade your existing glazing, repair a broken window, or install new glazing solutions, we have the expertise and resources to meet your needs.
We offer a comprehensive range of glazing services, including:
- Replacement broken glass in windows, doors, double-glazed units, greenhouses, shop fronts, cupolas, sky-lights, table tops, mirrors, and shelves
- Supply and installation of timber sash and case windows, including hardwood or redwood pine timber double-glazed windows
- Supply and installation of internal and external doors, including residential, patio, and French doors
- Supply and installation of conservatories and porches
- Supply and installation of UPVC double-glazed windows
- Supply and installation of timber cupolas, Velux and sky-light windows
- Draught-proofing systems for existing timber sash and case windows
- Pilkington 'Activ' self-cleaning glass for out-of-reach windows or roof glass
- Leaded and stained glass panels, made to measure or repaired
- Decorative etched glass in various styles
Why Choose Us
At Alba Glass & Glazing Company Ltd, we pride ourselves on our commitment to quality, professionalism, and customer service. Whether you are a homeowner, business owner, or building contractor, we have the expertise and resources to meet your glazing needs.
Our team of fully trained and dedicated staff members are dedicated to providing exceptional service and ensuring that all of our customers receive the highest standards of workmanship and customer care. We understand the importance of timeliness and efficiency, which is why we offer a 24-hour emergency repair service and a fast and efficient response to all enquiries.
Get in Touch
If you are considering upgrading your glazing solutions, repairing a broken window, or installing new glazing systems, please do not hesitate to contact us. Our friendly and knowledgeable team are always happy to provide a free, no-obligation quotation and advice on the best glazing solutions for your specific needs.
Customer Service and Quality of Work: The review highlights variable levels of customer service and quality of work from Alba Glass and Glazing. While some reviewers have experienced excellent customer service and high-quality work, others have reported poor communication, lack of responsiveness, and substandard workmanship.
Professionalism and Responsiveness: Some reviewers have praised the professionalism and responsiveness of Alba's employees, such as Jamie and Brandon, who worked quietly and efficiently. However, others have reported poor responsiveness, with some reviewers waiting weeks for quotes or follow-ups.
Communication and Payment Terms: There are concerns about Alba's communication and payment terms. Some reviewers have reported being asked to pay in full before installation, which is in breach of the Trusted Trader Code of Conduct. Additionally, some reviewers have reported that the company does not clearly communicate what they are supplying, leading to tension and disputes.
Quality of Materials and Workmanship: Some reviewers have reported issues with the quality of materials and workmanship, including errors and problems with glazing units, chipped frames, and misaligned windows.
Overall Satisfaction: Despite some positive reviews, the overall sentiment is negative, with many reviewers expressing disappointment, frustration, and anger with the company's performance.
Be the first to review Alba Glass & Glazing.
Write a Review
