Welcome to Stroud Windows, a family-run business established in 1974. Over the years, we have built a reputation for providing high-quality products and exceptional service to our customers. We are proud of our ability to deliver a completely satisfied outcome for our clients, and we strive to achieve 100% customer satisfaction.
Our Philosophy
At Stroud Windows, we believe that our customers are the key to our success. We understand the importance of building strong relationships with our customers and are committed to providing a personal and professional service. Our experienced team is dedicated to ensuring that every aspect of our service meets the highest standards.
Our Range of Products
We offer a wide range of high-quality products, including energy-efficient windows, doors, and conservatories. Our products are designed to meet the specific needs of our customers, and we offer a variety of styles and finishes to suit different tastes and preferences.
Energy Efficiency
As part of the government's initiative to reduce carbon dioxide emissions, we at Stroud Windows have committed to providing energy-efficient products. Our windows and doors are designed to reduce heat loss and minimize energy consumption, helping our customers to save money on their energy bills.
Certifications
We are proud to be a member of Certass, a certification body that ensures our products meet the highest standards. We are also a member of QANW, which provides insurance-backed guarantees for our products. This means that our customers can have complete peace of mind knowing that our 10-year guarantee is fully substantiated.
Our Service
At Stroud Windows, we understand the importance of a smooth and hassle-free installation process. Our experienced team of fitters are trained and employed by us, ensuring that our customers receive a professional and trustworthy service. We take care of every aspect of the installation process, from the initial consultation to the final fitting and testing.
Conclusion
At Stroud Windows, we are committed to providing the highest level of service and expertise to our customers. We pride ourselves on our energy-efficient products, commitment to customer satisfaction, and dedication to building strong relationships with our customers. If you would like to learn more about our products and services, please do not hesitate to contact us.
Overall Experience
Reviews of Stroud Windows and Conservatories highlight a mixed bag of experiences. On one hand, some customers have reported excellent service, quality products, and competitive pricing. On the other hand, several customers have expressed dissatisfaction with the company's after-sales service, product quality, and communication.
Positive Experiences
Several customers have praised the company's service, citing friendly and helpful staff, competitive pricing, and efficient installation. A few customers have also mentioned that they have had positive experiences with the company in the past, with one customer returning to the company after 15 years.
Negative Experiences
A significant number of customers have reported poor after-sales service, with issues such as unreturned phone calls, unfulfilled promises, and poor product quality. Some customers have also mentioned that the company's quality of workmanship has deteriorated over time.
Product Quality
Some customers have reported issues with the quality of products, including cheap and poor-quality handles on windows and poorly installed guttering that overflows during rainfall.
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