Business Details
Emergency
services
Your Trusted 24/7 Locksmith & Glazier on the Isle of Wight
1st Glass and Locks is a family-run business based on the Isle of Wight with over two decades of expertise in glass, lock, and UPVC repair services. Established to provide reliable solutions for both residential and commercial clients, we specialise in emergency lockouts, security upgrades, and glazing repairs, ensuring properties remain safe and secure. Our team operates 24 hours a day, seven days a week, offering rapid response times across the Isle of Wight, including Cowes, Ryde, Bembridge, and surrounding areas. We pride ourselves on transparency, with no call-out fees, free estimates, and competitive pricing. All work is guaranteed, and we carry a comprehensive stock of parts to complete most jobs in a single visit.Our commitment to quality is reflected in our Trading Standards approval, 12-month guarantees on parts, and a reputation built on customer satisfaction. We prioritise non-destructive entry methods and use trusted brands like Yale, Chubb, and Union to ensure durability. Whether replacing broken glass, upgrading locks, or fitting cat flaps, our experienced team delivers efficient, professional service tailored to individual needs. Our reviews highlight our punctuality, affordability, and dedication to resolving emergencies swiftly, making us a trusted choice for local and visiting clients. As an independent business, we focus on building long-term relationships through honesty, reliability, and exceptional craftsmanship.
Services
Locksmith Services
Glazier Repairs
UPVC Repairs
Emergency Boarding
Security Upgrades
Highlights and features
- We offer over 20 years of combined experience in glass and lock repairs.
- Our team provides 24/7 emergency services with rapid response times.
- We guarantee all work and offer free, no-obligation quotes.
- No call-out charges for emergency or routine visits.
- We use trusted brands like Yale, Chubb, and Union for durable solutions.
Associations and certifications
- Trading Standards
What people say
Brilliant service
Prompt arrival
Efficient repairs
Highly recommended
Affordable pricing
Services
Locksmith Services
We provide 24/7 emergency and routine locksmith services, including lockouts, lock replacements, and security upgrades. Our team uses non-destructive methods to gain entry and carries a comprehensive stock of parts for immediate repairs. All work is guaranteed, with competitive pricing and no hidden fees.
Glazier Repairs
Our emergency glazing service replaces broken or misted double-glazed units, shopfronts, and windows. We offer rapid boarding for security and use high-quality materials. Repairs are completed within 3060 minutes, with free estimates and no call-out charges.
UPVC Repairs
We repair UPVC doors and windows, including handles, locks, hinges, and mechanisms. Our service extends the life of existing units at a fraction of replacement costs. Free surveys and guarantees ensure long-term reliability and customer satisfaction.
Emergency Boarding
For broken windows or doors, we provide temporary boarding to secure properties until permanent repairs. Available 24/7, this service prevents further damage and ensures safety, with follow-up replacements scheduled at your convenience.
Security Surveys
We conduct free security surveys to evaluate locks and recommend upgrades. Our experts check compliance with insurance requirements and fit British Standard mortice locks, ensuring optimal protection for homes and businesses.
People
Mark
Owner & Lead Locksmith
With over 20 years of experience, Mark specialises in emergency lockouts and security upgrades. He ensures all work meets Trading Standards and guarantees customer satisfaction through prompt, professional service.
Jake
Glazier & UPVC Technician
Jake handles glazing repairs and UPVC maintenance, bringing expertise in replacing broken glass and fitting security features. His work ensures durability and compliance with safety regulations.
Questions
What areas do you cover?
We serve the entire Isle of Wight, including Cowes, Ryde, Bembridge, Shanklin, and Newport, with 24/7 emergency coverage.
Do you charge call-out fees?
No, we offer free surveys and no call-out charges for emergency or routine visits.
What payment methods do you accept?
We accept cash, credit/debit cards, and bank transfers for all services.
Are your services guaranteed?
Yes, all parts and workmanship come with a 12-month guarantee.
Can you repair UPVC doors?
Yes, we fix handles, locks, hinges, and mechanisms, extending the life of your UPVC units.
Do you offer security upgrades?
Yes, we fit British Standard locks, anti-snap cylinders, and master key systems for enhanced security.
