Transforming Your Home, One Window at a Time
At Novells of London and Surrey, we pride ourselves on being a family-run business with a wealth of experience in the sash window industry. With over two decades of expertise, we're committed to providing our customers with exceptional craftsmanship, outstanding results, and a comprehensive range of services to suit their unique needs.
Our Services
At Novells of London and Surrey, we understand the importance of maintaining the functionality and energy efficiency of your sash windows. Our team of expert craftsmen offers a range of services designed to restore, repair, and replace your sash windows to meet your specific requirements.
Sash Window Refurbishment and Draught Proofing
Whether you're looking to refurbish your existing sash windows or require draught-proofing services to eliminate cold draughts and minimize heat loss, we're here to help. Our meticulously assessed refurbishment services address any structural issues, such as rot or decayed timber, ensuring your sash windows regain their original strength and functionality.
New Timber Double-Glazed Replacement Box Sash Windows
For those seeking a completely new double-glazed sash window installation, our third service provides full double-glazed box sash window replacement, combining traditional aesthetics with modern performance.
Secondary Glazing Sash Windows
For those seeking an extra layer of insulation for their existing single-glazed sash windows, our fourth service offers secondary glazing sash windows specifically designed for wooden sash windows.
Sash Window Cord Replacement
Our sash window cord replacement service ensures operation and longevity for your sash cord windows, ensuring seamless operation and maintaining the beauty of your sash windows.
Case Studies
We've had the pleasure of working with numerous satisfied customers, including property developers, homeowners, and individuals seeking to restore their sash windows to their former glory. Our services have received high praise for their professionalism, punctuality, and exceptional craftsmanship.
Why Choose Novells of London and Surrey
At Novells of London and Surrey, we're committed to delivering exceptional customer service, prompt response times, and outstanding results. Our comprehensive services cater to a wide range of sash window requirements, from refurbishment and draught-proofing to replacement and secondary glazing.
Testimonials
"Fantastic work! The new sash windows have completely transformed my home - saving us almost 50% off our heating bill compared to last year. I've never been happier with my windows!" - Rory Phelan
"I'm a property developer and was looking for a reputable sash window company to refurbish the windows of my current project. Novells carried out a site survey within 48 hours and fitted my project into their schedule for a couple of days later. Their professionalism, punctuality, and courteous attitude exceeded my expectations." - Robert Ball
"Really happy with my new timber sash bay window, which Novells repaired and replaced. Their work is of high quality, and the new window looks fantastic. When I had an unrelated issue with the sash pulley system, Phil came to check it the same day - very prompt and helpful! Nicki is great to deal with over email and sorts all the appointments and payments quickly, with a very friendly manner. Highly recommend this company!" - Beckie Cole
Overall Experience
The majority of customers have reported an excellent experience with Novell's, praising the company's responsive service, professionalism, and high-quality work.
Positive Feedback
- Many customers have expressed their satisfaction with the installation of their double glazed sash windows, noting the significant improvement in noise reduction and condensation.
- The company's ability to complete projects promptly and efficiently has also received praise.
- The dedication and attentiveness of the team, particularly Nicki, Phil, and Piotr, have been highlighted as exceptional.
Negative Feedback
- One customer reported a poor experience with an inconsiderate workman who played loud music on site, disrupting the building's residents and showing a lack of professionalism.
