Transforming homes with innovative and sustainable products
At Secure Windows, we pride ourselves on over 30 years of experience in the industry, based in Peacehaven, East Sussex. Our dedicated team is committed to providing exceptional service and products to our customers. We offer a wide range of high-quality windows, doors, and conservatories, manufactured to British Standard BS7412, ensuring our customers receive the best products for their homes.
Our Services
We supply and fit to both domestic and commercial properties in Surrey, Sussex, and Kent. Our services include the installation of double and triple glazing windows and doors, all of which come with a 10-year insurance-backed guarantee and full after-sales and back-up service for continued peace of mind. Our team is dedicated to providing a pressure-free, no-obligation quotation process, ensuring our customers feel comfortable and confident in their purchasing decisions.
What Makes Us Different
At Secure Windows, we pride ourselves on our unique approach to customer service. We listen to our customers, understanding their needs and preferences to provide personalized solutions. Our team is committed to providing impartial knowledge and advice, ensuring our customers receive the best products for their homes. We are a local company with an enviable reputation in the local community, and we strive to provide personal attention and great care in every home we serve.
Our Ethics
We do not employ high-pressure salespeople or sales managers, which allows us to keep our prices low, saving our customers money. Our prices are fully inclusive of VAT, survey, fitting costs, old product removal, and making good. We are members of FENSA, the industry standard for replacement windows and doors, Buy With Confidence, and Checkatrade. We are also members of Home Improvement Protection (HIP), a leading provider of Insurance Backed Guarantees for the home improvements industry.
Our Accreditations
We are proud to be accredited by some of the industry's leading organizations, including FENSA, Buy With Confidence, Checkatrade, and Home Improvement Protection (HIP). These accreditations demonstrate our commitment to providing exceptional products and services to our customers.
Excellent Customer Experience
The customers who reviewed Secure Windows were extremely satisfied with the service they received. They praised the company's professionalism, attention to detail, and excellent workmanship.
Fitters' Exceptional Work
The fitters, including Lee, Steve, and Shaun, were commended for their respectful and polite demeanor. They left no mess behind and took the time to explain the installation process to the customers. The finishings of the windows and doors were perfect, and the customers were impressed with the quality of the work.
Timely and Efficient Service
The fitters arrived on time and worked efficiently to complete the installations. They took care to protect the customers' belongings, covering TVs and cupboards to prevent damage.
Competitive Pricing
The customers felt that Secure Windows' prices were fair and competitive, with one customer mentioning that they had received a similar quote from another company.
