Quality Windows & Doors - Delivered on Time
At Malplas UPVC Quality Windows & Doors, we have been serving the people of Northern Ireland for over 30 years. With our headquarters located in the heart of County Tyrone, we have established ourselves as a leading manufacturer of high-quality UPVC windows and doors. Our mission is to provide the best possible products and services to our customers, ensuring that our clients receive the highest level of satisfaction.
Our History
Founded in 2000, we have built a reputation for delivering exceptional quality and customer service. Over the years, we have expanded our product range to include a wide variety of styles, colours, and configurations to suit our customers' individual needs. Our commitment to quality and customer satisfaction has earned us a strong reputation in the industry.
Our Products
We specialise in the design and manufacturing of high-quality UPVC windows and doors, including:
- Casement windows
- Flush casement windows
- Single and French door systems
- Sliding sash windows
- Energy-efficient windows and doors
- Security-enhanced products
- Conservatories and composite doors
Our products are designed to provide exceptional quality, durability, and energy efficiency. We only use the highest quality materials and manufacturing processes to ensure that our products meet the highest standards.
Our Promise
At Malplas UPVC Quality Windows & Doors, we pride ourselves on our commitment to providing exceptional customer service and delivering high-quality products. We understand that our customers' satisfaction is paramount, and we strive to exceed their expectations.
Our Values
- Quality: We strive to provide the highest quality products and services.
- Customer Service: We are committed to providing exceptional customer service and support.
- Innovation: We continuously invest in research and development to stay ahead of the curve and offer innovative solutions.
- Sustainability: We prioritize sustainability and eco-friendliness in our products and manufacturing processes.
Get in Touch
If you have any questions or inquiries, please do not hesitate to contact us. We are always here to help and look forward to working with you.
Poor Customer Service and Unfinished Jobs
Windows Had to be Paid for Before Installation
Several reviewers have expressed frustration with the company's customer service and the quality of their work. One reviewer, Pamela Millar, gave the company 2 stars and wrote a scathing review. She mentioned that Windows had to be paid for before they went in over a year later, and despite multiple phone calls and visits, the window sills were never installed. This lack of communication and failure to complete the job has left Pamela and potentially other customers feeling ignored and dissatisfied.
Lack of Communication and Unfinished Jobs
It appears that the company did not keep their customers informed about the status of their projects, leading to a sense of uncertainty and mistrust. The lack of window sills is a significant issue, as it can affect the overall functionality and appearance of the installed windows. Furthermore, the company's failure to complete the job after taking payment has led to a sense of disappointment and discontent among customers.
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