Satisfying our customers, one window at a time.
Who We Are
The Window Wizard Horsham Limited is a team of experienced professionals specializing in window and door repairs, installations, and beyond. Founded in 2011 by a seasoned window fitter, we believe in offering cost-effective and efficient solutions to restore and enhance your property's windows and doors. We value quality craftsmanship, excellent customer service, and transparency in all our work.
Our Expertise
We offer a comprehensive range of services, including:
Window & Door Repairs
- Repairing faulty locks, hinges, handles, and other mechanisms
- Addressing misty/foggy windows caused by blown glass or condensation
- Replacing damaged window and door cylinders/barrels to improve security
- Fixing dropped doors and windows
Window & Door Installations
- Installation of high-quality PVC windows and doors from renowned brands like REHAU
- Expertise in both standard and more complex installations like bi-folding doors and flush sash windows
- Providing energy-efficient and cost-effective solutions that enhance your home's comfort and value
Other Services
- Installation and repair of letterboxes
- Repairing patio wheels, tracks, and locks
- Installing security upgrades like anti-snap locks and cat flaps
- Assistance with insurance claims
Our Commitment
We are committed to:
- Providing free estimates and transparent pricing
- Completing work to the highest standard and using quality materials
- Treating your home with respect and minimizing disruption
- Communicating clearly with you throughout the process
- Offering a comprehensive 10-year warranty on all installations and repairs
Let Us Help You
Whether you require a minor repair or a complete window and door upgrade, The Window Wizard Horsham Limited is dedicated to exceeding your expectations. Contact us today for a free consultation and discover the quality and affordability of our services.
Overview of Reviews
Positive Feedback
Most reviewers praised James, the Window Wizard, for his excellent service, professionalism, and reliability. Many mentioned his prompt response, efficient work, and reasonable prices.
Common Themes
- Prompt and Efficient Service: Many reviewers praised James for arriving on time, completing the work quickly, and being efficient in his repair and installation services.
- Friendly and Professional: Reviewers appreciated James' friendly and professional demeanor, making them feel at ease and confident in his work.
- Reasonable Prices: Several reviewers mentioned that James' prices were reasonable and competitive, making his services excellent value for money.
Negative Feedback
However, a few reviewers expressed disappointment and frustration with James' service, citing issues with communication, reliability, and attention to detail.
Common Criticisms
- Poor Communication: Some reviewers felt that James' communication was lacking, with delayed or absent responses to queries or requests for quotes.
- Lack of Reliability: A few reviewers reported that James failed to follow through on his commitments, leaving them feeling frustrated and disappointed.
