At Hanley Trade Frames, we are a leading manufacturer and supplier of replacement uPVC windows, doors, and conservatories for trade customers. With over 25 years of experience, we have established ourselves as a reputable and reliable business in the industry. Our headquarters is based in Stoke-on-Trent, and we operate across the Staffordshire area, covering Stoke-on-Trent, Crewe, Stafford, Wolverhampton, Walsall, Cheshire, and surrounding regions.
Our Staff
Our team is comprised of experienced professionals who are dedicated to providing an exceptional service to our customers. We understand the importance of communication and strive to maintain a friendly and approachable attitude, ensuring that our customers feel valued and supported throughout the purchasing process.
Our Products
We offer a wide range of products, including:
- Windows: Casement windows, Flush casement windows, French windows, Tilt & Turn windows, Sliding Sash windows, and Bow & Bay windows
- Doors: uPVC doors, uPVC Flush doors, Composite doors, uPVC Stable doors, uPVC French doors, uPVC Patio doors, Aluminium Residential doors, and Aluminium Bifold doors
- Conservatories: Traditional conservatories, Orangeries, Conservatory roofs, Guardian warm conservatory roofs, Glass conservatory roofs, Roof lanterns, and Curtain walling
Why Choose Us
At Hanley Trade Frames, we pride ourselves on providing:
- Quality Products: Our products are designed to meet the highest standards of quality, with a focus on energy efficiency, security, and durability
- Prompt Lead Times: We offer shorter lead times, ensuring that our customers receive their products quickly and efficiently
- Competitive Pricing: Our prices are competitive and fair, ensuring that our customers receive excellent value for their money
- Exceptional Customer Service: Our experienced and knowledgeable team are dedicated to providing exceptional customer service, ensuring that our customers feel supported and valued throughout the purchasing process
Our Expertise
With over 25 years of experience in the industry, our team has developed a deep understanding of the manufacturing and supply of uPVC windows, doors, and conservatories. We are experts in our field, and our products are designed to meet the needs of trade customers across the Staffordshire area.
Get in Touch
If you would like to learn more about our products or services, please do not hesitate to contact us. We are always happy to discuss your requirements and provide you with a personalized quote.
Family Run Business with Mixed Results
The reviews for Hanleys Doors and Windows show a mix of glowing praise and disappointing experiences. Many customers have reported positive interactions with the staff, citing helpfulness, knowledge, and competitive pricing.
Quality Products and Service
Several reviewers have praised the quality of the products they received. Peter Alcock noted that the 7 windows he purchased were excellent quality, and Wesley Jones recommended the company for bifolding doors and double-glazed windows. Anna Fox was pleased with the professional installation of her doors, and the prices were reasonable.
Poor Communication and Customer Service
However, others have experienced poor communication and customer service. Carol Chan's review is a stark contrast to the others, describing a shocking service where orders were delayed, promises were not kept, and delivery drivers had to notify them of mistakes. Duck & Dovetail also felt let down by the company's poor communication and customer service.
Conclusion
Hanleys Doors and Windows seems to have a reputation for being a family-run business with a commitment to quality products and customer service. However, it's clear that there have been issues with communication and customer service in some cases.
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