Your local experts for all your glass needs
Established in 1996, MC Glass is a family-owned business based in Bexhill, East Sussex. We have grown from a small operation with a handful of staff to a team of 18 dedicated professionals. Our commitment to excellence has earned us a reputation for delivering exceptional customer service and providing high-quality products.
Our Services
We offer a wide range of products and services, including:
Windows
- Casement Windows
- Flush Sash Windows
- Vertical Sliding Windows
- Secondary Glazing Windows
- Bay Windows
Doors
- Standard UPVC Composite Doors
- Patio Doors
- French Doors
Conservatories
- Conservatory Upgrades
- Warm Roof
- Glass Roof
- Poly Roof
- Porches
Aluminium
- Aluminium Bi-Folding Glass Doors
- Windows
- Doors
Repairs & Small Works
- Double Glazing Repairs
- Glass, and Glass Units
- Hinges, Handles & Locks
- Splashbacks
Our Expertise
We pride ourselves on our expert knowledge of the industry, ensuring that our customers receive the best possible advice and service. Our team of skilled installers, surveyors, and support staff work together to deliver exceptional results, exceeding customer expectations.
Our Guarantee
All of our products come with a comprehensive guarantee, many with a duration of up to 10 years. We also offer an insurance-backed guarantee, providing peace of mind for our customers.
Request a Quote
We'll arrange a convenient time to visit and measure up, taking as little inconvenience as possible. If needed, we can reschedule for a later date.
Measure Up and Provide Initial Costs
We'll provide accurate measurements and estimated costs, allowing you to plan and budget accordingly.
Go Ahead
If you decide to proceed, we'll return for a second visit to finalize the details, including best times to work, access arrangements, and confirm the actual date of works.
Contact Us
Call us today on 01424 220999 or send an email to sales@mcglass.co.uk. We're always happy to help with any queries or advice on your window, door, or conservatory needs.
Meet the Team
At MC Glass, we're proud to introduce our dedicated team:
- Matt - Director
- Mike - Sales
- Maria - Finance Manager
- Tim - Sales & Conservatory Installation Manager
- Tim - Facility Manager
- Martin - Glass Department
- Glen - Yardsman & Trainee Glass Cutter
- Steve - Surveyor
Poor Customer Service and Installation Issues
Several reviewers have expressed dissatisfaction with MC Glass's customer service, citing lack of responses to their concerns, failure to honour guarantees, and poor installation quality.
Installation Issues and Safety Concerns
Reviewers have reported issues with the installation of windows, doors, and conservatory roofs, including faulty workmanship, leaks, and broken tiles. Some have also raised safety concerns due to the company's failure to address these issues promptly.
Positive Experiences with Certain Staff Members
On a positive note, some reviewers have praised specific staff members, such as Neil and Carl, for their excellent customer service, efficient work, and helpful attitudes.
Mixed Reviews and Warnings
Overall, the reviews are mixed, with some customers experiencing satisfactory service and others experiencing poor customer service and installation issues. Some reviewers have warned others to "steer well clear" of the company, while others have praised specific staff members.
