Transforming Homes, Enhancing Lives
At KCW Windows, we have been providing high-quality, energy-efficient, and stylish windows and doors to homeowners in Bedfordshire and surrounding counties for over 40 years. Our family-run business is committed to delivering exceptional products at an affordable price, with a focus on customer satisfaction and community support.
Our Story
KCW Windows Ltd was formed in 1986 by Keith Evans, and since then, we have grown to become one of the leading suppliers of windows and doors in the region. Over the years, we have expanded our product range to include commercial aluminium systems, uPVC windows and doors, and a variety of other products to cater to the diverse needs of our customers.
Our Core Values
Our core values are centered around providing our customers with the most advanced products on the market, coupled with the highest levels of customer service. We are committed to complete customer satisfaction, and we strive to ensure that every customer interaction, from initial enquiry to completed order, is of the highest standard.
Our Products and Services
We offer a wide range of products, including trade windows, trade doors, roofline, commercial shopline, smartwall, MC curtain wall, ecofutural, visoglide plus, and trade counter. Our products are designed to complement your home, improve its aesthetics, and enhance your security. We provide exceptionally stylish, energy-saving quality products at an affordable price, making us the go-to choice for homeowners in Bedfordshire and surrounding counties.
Our Team
Our team of dedicated staff is on hand to offer you the best advice and help you choose the right product to suit your needs. From our managing director to our estimators, site managers, and technical designers, every member of our team is committed to providing exceptional customer service and ensuring that your experience with us is nothing short of excellent.
Supporting the Local Community
At KCW Windows, we are proud to be an integral part of the local community. We believe in giving back to the community that has supported us over the years, and we actively participate in local initiatives and support local charities. We are committed to supporting the local community and making a positive impact on the lives of those around us.
General Impression
The majority of customers have had a positive experience with KCW Windows and Doors, praising the company's knowledgeable staff, excellent customer service, and high-quality products. Many reviewers have expressed their satisfaction with the helpfulness of the staff, particularly in finding the right parts and providing solutions to their problems.
Positive Experiences
- Friendly and knowledgeable staff who go the extra mile to help customers
- Excellent customer service and aftercare
- High-quality products and workmanship
- Professional and polite staff
- Great value for money
Negative Experiences
- A few customers have experienced poor workmanship and installation issues
- Some customers have had issues with the company honoring their guarantees
- One customer reported racist behavior from a staff member
- A few customers have experienced poor customer service and delays
Specific Issues
- One customer experienced problems with their window installation, including broken glass and poor plaster work
- Another customer had issues with their door installation, including poor workmanship and lack of cleaning up after the job
- One customer reported that the company refused to honor their 10-year guarantee
