Transforming spaces, transforming lives, one window at a time.
At Direct Window Supplies Ltd, we pride ourselves on delivering high-quality products and exceptional customer service. With over 27 years of experience in the industry, we have established ourselves as a leading manufacturer and supplier of uPVC windows, doors, and conservatories to the trade. Our passion is to provide our customers with superior products at competitive prices, backed by outstanding support and service.
Why Choose DWS?
We are different from other suppliers because we make superior products at super-competitive prices and provide our customers with outstanding service. We believe that our staff are our most important assets, and it is our people who make the difference in our business. Our dedicated trade sales representatives work hard to ensure that your dealings with DWS develop into a mutually beneficial working partnership.
Manufacturing Excellence
Not only do we manufacture the highest quality uPVC, aluminium, and composite doors and windows, but we also use only the best hardware, reinforcement, and fixings. Our state-of-the-art manufacturing facility is equipped with the latest technology to ensure that every product that leaves our factory meets the highest standards of quality.
Customer Promise
We recognize the value of delivering our promises, and we always strive to meet our customers' expectations. Our customers are at the heart of everything we do, and we work tirelessly to ensure that we consistently meet their needs. Our commitment to delivering on time is unmatched, with over 98% of our deliveries complete and on time.
Heritage
Our story began in 1994 as a small plastics trade counter, buying uPVC frames and trims from bigger suppliers and selling them on to the trade. Over the years, we have grown organically, expanding our operations to meet changing market demands. Today, we are a leading manufacturer and supplier of uPVC windows, doors, and conservatories, with a reputation for excellence and customer satisfaction.
What We Offer
Our vast product portfolio includes uPVC windows and doors, composite doors, conservatory roofs, and aluminium bi-folds. We offer a wide range of options, including profile colours, locking systems, thresholds, and glazing specifications. Our products are designed to meet the highest standards of quality and performance, and we are committed to delivering them promptly and efficiently.
Why Switch to Us?
At Direct Window Supplies Ltd, we believe that we can offer you more than any other supplier. Our commitment to quality, performance, and customer service sets us apart from the competition. With our fast turnaround on pricing, we understand that you want to receive your quotation quickly. Our 24-hour quotation service ensures that you get the pricing you need, when you need it.
Join the Direct Window Supplies Family
We invite you to experience the Direct Window Supplies difference for yourself. Our dedicated team is always available to provide you with exceptional service and support. Contact us today to learn more about how we can help you grow your business and maintain your customers' satisfaction.
Quality of Customer Service
The customer service provided by Direct Window Supplies (DWS) is a mixed bag. Jenny Wren has had a disappointing experience, citing that their word against hers about what has been ordered, suggesting a lack of transparency. On the other hand, David Smith, Michael Ayres, and Leigh Alvis have all had positive experiences with the sales staff, praising their helpfulness and technical knowledge.
Product Range and Quality
The product range and quality of DWS are consistently high, according to the reviewers. David Smith has praised the product range, manufacturing, and quality, stating that it is reassuring when wishing to reorder additional products. Gav has also praised the company's ability to supply specific sizes of glass. Michael Ayres has been using DWS for approximately 8 years and has always been happy with the product they manufacture. Leigh Alvis has also had a good experience with the products from DWS.
Value for Money
David Smith has praised the company's prices, stating that they are extremely good value for money, with no gimmicks or false promises. The other reviewers have not specifically mentioned the prices, but their positive experiences suggest that the value for money is reasonable.
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