About Us
Tom Callaghan Windows, Conservatories, Doors & Roofline is a trusted, family-run business with over 30 years of experience in the home improvement industry. Based in Ayr, Ayrshire, we proudly serve the entire region, offering high-quality windows, doors, conservatories, orangeries, flat roofs, and roofline products.
Our core values are centered around offering:
- Quality: We only use the highest quality materials and adhere to strict manufacturing and installation standards.
- Value: We keep our prices competitive and transparent, with no hidden fees or gimmicks.
- Customer Service: We are committed to providing a seamless and enjoyable experience for all our customers, from initial consultation to project completion.
Windows
- Casement windows
- Tilt & turn windows
- Reversible sash & case windows
- Flush sash & case windows
Doors
- PVCu composite doors
- French doors
- Patio doors
- Bi-fold doors
Conservatories & Orangeries
- Fully bespoke designs to suit your needs and budget
- High-performance glass and insulation for year-round comfort
- Experienced installation team
Roofline
- Comprehensive installations and repairs of all major components
- Seamless integration with your existing roofline
- Expert advice on choosing the right materials
Additional Services
- Flat roof installations and repairs
- Kitchen design and installation
- Free estimates and surveys
Why Choose Tom Callaghan Windows, Conservatories, Doors & Roofline?
Our commitment to:
- Personalized customer service
- Open and honest communication
- Attention to detail and craftsmanship
- Competitive prices and transparent billing
- Industry-leading guarantees on all products and installations
Get a Free Quote Today!
Contact us today for a free, no-obligation quote for your home improvement project. We will be happy to discuss your needs and provide tailored recommendations based on your unique requirements.
Overall Experience
The experiences with Tom Callaghan Windows are divided, with some customers having a very positive experience, while others have had numerous issues with the company.
Positive Aspects
The positive aspects of the company include the quality of the work, the speed of the installation, and the pleasantness of the fitters. Many customers have praised the company's communication, stating that it was excellent and that they were kept informed throughout the process.
Negative Aspects
The negative aspects of the company include poor after-sales service, lack of responsibility, and poor communication. Some customers have reported having to chase the company for weeks to get issues resolved, and that the company has blamed workers for the lack of progress. There have also been reports of faulty products, including windows with cement stuck to the glass and frame.
Common Themes
One common theme among the negative reviews is the poor communication and lack of responsibility from the company. Many customers have reported feeling frustrated and let down by the company's lack of response to their issues. On the other hand, many customers have praised the company's fitters, stating that they were pleasant, quick, and did a great job.
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