Transforming Your Home with Exceptional Quality and Service
First Windows stands as a leading provider of beautifully designed windows, doors, and conservatories across London. With over years of expertise and a dedication to quality craftsmanship, we are committed to exceeding your expectations and enhancing your home.
Our Expertise
Our skilled team possesses extensive experience in the installation, repair, and maintenance of:
- Windows: UPVC, sash, casement, and heritage windows in various styles, finishes, and sizes.
- Doors: UPVC and aluminium doors, including bi-folding, composite, and French doors.
- Conservatories: Edwardian, Victorian, and P-shaped conservatories built to your exact specifications.
Quality & Guarantee
We take pride in using only the highest quality materials in our products, ensuring longevity and performance. Our commitment to excellence is reflected in our:
- Comprehensive 10-year insurance-backed guarantee
- FENSA registration for added peace of mind
- Accreditations from reputable organizations such as Schuco and Pilkington
Client-Focused Approach
We believe in building lasting relationships with our clients. Our dedicated team will:
- Provide personalized consultations to understand your unique needs and preferences.
- Offer transparent communication and pricing information.
- Work closely with you throughout the entire process, from design to completion.
Our Values
At First Windows, we stand by:
- Integrity: We conduct our business with honesty and transparency.
- Quality: We never compromise on the quality of our products and services.
- Customer Focus: Your satisfaction is our highest priority.
- Professionalism: We maintain a highly skilled and dedicated team.
Get in touch today
If you are looking for exceptional windows, doors, or a stunning conservatory for your London home, call First Windows today for a free, no-obligation quote. We look forward to helping you achieve your dream home!
Company Background and Warranties
Some reviewers have mentioned that the company has voided warranties from their previous incarnation, raising concerns about their business practices.
Installation and Quality Issues
Several reviewers have reported poor quality glazing, installation issues, and a lack of attention to detail, including not sealing window frames properly. Additionally, some reviewers have experienced delays or no-shows for installation appointments.
Sales Tactics
A few reviewers have criticized the company's sales tactics, including high-pressure sales pitches, long quote sessions, and a focus on upselling.
Customer Service and Communication
Some reviewers have praised the company's communication and customer service, citing examples of helpful and responsive staff. However, others have reported difficulties in getting in touch with the company or receiving responses to their queries.
Positive Experiences
Several reviewers have reported positive experiences with the company, citing competitive prices, efficient installation, and friendly installers.
Red Flags
Some reviewers have raised red flags about the company's business practices, including concerns about liquidation and rebirth under a new name, damaged or poor-quality products, and unresponsive or intimidating behavior.
