Transforming Spaces, Enhancing Quality of Life
About Us
Ribble Valley Windows is a family-run business with over 30 years of experience in manufacturing and supplying high-quality uPVC windows, doors, conservatories, bi-folding and sliding patios, and warm roofs. We are committed to providing our customers with exceptional products and services, ensuring their complete satisfaction.
Our Expertise
Our dedicated team of professionals is highly skilled in every aspect of window and door manufacturing and installation. We work closely with our clients to understand their unique needs and preferences, and we provide tailored solutions that meet their individual requirements.
Quality & Craftsmanship
We prioritize quality and craftsmanship in all our products. We use only the highest quality materials and components from renowned suppliers like REHAU, Saint-Gobain, Maco, and Endurance. Our windows and doors are meticulously handcrafted to ensure precision and attention to detail.
Partnership & Trust
We believe in building strong relationships with our customers and partners. We are proud to be associated with leading manufacturers such as REHAU, recognized as a market leader in uPVC profiles. This partnership allows us to offer our customers innovative products and unparalleled performance.
Our Services
We offer a comprehensive range of services, including:
- Window & Door Supply: Supply only of high-quality windows and doors, customized to your specific needs.
- Full Installation: Our experienced installers will professionally fit your new windows and doors, ensuring a seamless and efficient process.
- Bespoke Manufacturing: We create tailor-made windows and doors, designed to your exact specifications and architectural style.
- Free Quotation: Our specialists will provide you with a no-obligation quote based on your requirements.
Join Us on Our Journey
Ribble Valley Windows is dedicated to providing our customers with the best possible products and services. Contact us today to discuss your window and door needs and discover the difference our expertise can make.
Disappointing Experience with Order Fulfilment
Deborah Dixon's review highlights a series of issues with her experience ordering a door from the company. She received a wonky glass door with a trim that keeps falling off, which has taken four months to rectify. Despite constant communication through emails and phone calls, the company failed to deliver on their promises, with the trim only being temporarily attached and the glass still not replaced.
Poor Customer Service
The review also criticizes the company's customer service, stating that they never returned phone calls and only responded to emails days later. This lack of communication and follow-through has caused frustration and disappointment for Deborah, who is still waiting for the issue to be resolved after nearly a year.
Lack of Quality Control
Deborah's experience suggests that the company has a lack of quality control, as the door was fitted with substandard materials (wonky glass and a poorly attached trim) in the first place. This raises concerns about the overall quality of the company's products and services.
