Transforming Your Dreams into Reality, On-Time and Within Budget.
At Castle Windows, we take pride in being a trusted and reputable provider of high-quality double glazing solutions in Walsall, Staffordshire, and the West Midlands. With over 30 years of experience in the glazing industry, our team of experts is dedicated to transforming your home and garden with products that resonate with your home's style and character.
Our Services
We specialise in providing an extensive range of double glazed products, including windows, doors, conservatories, soffits, fascias, and guttering. Our installation process is tailored to fit your unique needs, with our team of glazing experts managing every aspect of the project - from designing and supplying through to the installation. We understand the significance of selecting the right double glazing solution for your home, which is why we offer a 10-year guarantee on all our window and door glazing installations, ensuring a stress-free process from start to finish.
Our comprehensive range of products and services includes:
- Double glazed windows, designed to enhance the look of your home, increase its energy efficiency, and improve security
- A variety of doors, including uPVC, composite, French, patio, and bi-folding doors, crafted with precision and built to last
- Conservatories, tailored to provide you with extra space and a unique room that you can enjoy all year round
- Soffits, fascias, and guttering, designed to complete your home's exterior and ensure a watertight seal
Our Commitment
At Castle Windows, we are committed to providing high-quality products and exceptional customer service. Our team is dedicated to ensuring that every project is completed to the highest standards, with attention to detail and a focus on customer satisfaction. We strive to build long-term relationships with our customers, providing them with a stress-free and enjoyable experience from start to finish.
Overall Experience
The reviews provide a mixed bag of experiences with the company, with one customer having a dreadful encounter and another having a highly satisfactory experience.
Warranty Issues
One customer, Evo Craig, reported a disappointing experience with the company's warranty. They had purchased six windows and a front door in 2014, which came with a 10-year warranty. However, when a gap developed on one of the windows after three years, the company denied any responsibility, citing a change in ownership and lack of records. Despite providing proof of purchase, the customer was told that the faulty hinge was only guaranteed for two years, not ten.
Customer Service
On the other hand, Carol Howells had a stellar experience with the company, praising their excellent customer service from start to finish.
