Excellence in Glazing, Securing Your Business
At Alan Carnall Windows Ltd, we take pride in being a family-run business with over 50 years of experience in the glazing industry. Established in 1967, we have built a reputation for providing high-quality services to our clients. Our expertise is backed by accreditations from the National Federation of Glazing and the Federation of Master Builders, ensuring that our work meets the highest standards.
Experience and Qualifications
Our team of skilled professionals is certified in various trades, including construction, glazing, and health and safety. We hold certifications from the Construction Skills Certification Scheme (CSCS), Safety Management Training Scheme (SMSTS), Powered Access Machinery Association (IPAF), and the Powered Access Machinery Association (PASMA). These certifications demonstrate our commitment to safety and quality in all our projects.
Services
We specialise in the design, manufacture, and installation of aluminium shop fronts, entrances, and glass products for commercial and residential properties. Our services include:
- Shop Front Services: Custom-made shop fronts, roller shutter packages, and door hardware installation
- Aluminium Fabrication: Manufacture and installation of aluminium doors, windows, and bi-fold doors
- Glass Fabrication: Glass cutting, glazing, and installation of glass products, including toughened glass and laminated glass
- 24-Hour Emergency Glazing Services: Urgent repair and replacement of broken glass, doors, and windows
- Glass Repair and Replacement: Repair and replacement of damaged glass, including double glazing and conservation glass
- Boarding and Securing: Temporary boarding and securing of broken windows and doors
- Automated Door Packages: Design, manufacture, and installation of automated door systems
Why Choose Alan Carnall Windows Ltd?
Our expertise and professionalism set us apart from other glazing companies. We offer bespoke solutions tailored to our clients' needs, ensuring that our work meets their unique requirements. Our commitment to quality, safety, and customer service makes us the go-to choice for commercial and residential glazing needs.
Testimonials
Our clients include prominent businesses such as Asda, Whipsnade Zoo, and Holiday Inn Express, demonstrating our capability to deliver high-quality services to high-profile companies. Our reputation for excellence has earned us numerous contracts and continues to grow.
Contact Us
At Alan Carnall Windows Ltd, we aim to provide exceptional customer service and quality workmanship. If you require any of our services, please contact us to discuss your project and how we can meet your specific needs.
Overall Experience
The reviews provided reveal a mixed bag of experiences with Alan Carnall Windows Ltd. While some customers had excellent encounters, others had a disappointing experience due to poor customer service.
Poor Customer Service
One reviewer, Tracey Serotsky, had a particularly unpleasant experience with the owner, who was rude and shouted at her when she chased up a repair visit to her house. This incident highlights the importance of maintaining a professional and courteous demeanor in customer-facing roles.
Positive Experiences
On the other hand, several reviewers had excellent experiences with the company. Anjuli Parmar, Louise Watson, and Tonia Clifton all praised the company's services, citing excellent communication, prompt service, and high-quality workmanship. Anjuli noted that Paul provided great service from start to finish and kept her informed throughout the process. Louise thanked the company for an excellent service, implying that it was efficient and effective. Tonia praised Matthew's prompt service, saying that he sorted her problem out quickly and efficiently.
Conclusion
While there are some glowing reviews, there is one particularly negative review that stands out. The company would do well to address the issues raised by Tracey Serotsky to ensure that all customers receive the level of service they expect.
