At Radley Windows, we are a manufacturer and supplier of trade windows, doors, and conservatories. With over 25 years of experience in the industry, we have built a reputation for delivering high-quality products and exceptional customer service. From our newly refurbished premises in Didcot, we fabricate a full range of high-spec, hi-security fenestration products using the latest industry machinery and software.
Our Profile System
We are proud to use the WHS Halo profile system in all our PVCu products. This technically superior system outperforms its competitors thermally, physically, in range of finishes, and in aesthetics too. This market-leading raw material provides firm foundations for the top-quality products we use in all our installations.
Product Range
We offer a comprehensive choice of products to cater to all tastes and requirements. From coloured window frames to high-security composite doors, we have a wide range of products to suit period or contemporary properties. Our product range includes PVCu windows, doors, and conservatories, all made with care and precision.
Quality and Finish
We use industry-leading raw materials, including WHS Halo profile, to ensure the highest quality in all our products. Our hardware is available in a range of beautiful finishes, including gold, chrome, bronze, and many others. We also insist on using security and safety features to add peace of mind to all our products.
Customer Service
At Radley Windows, we understand the importance of exceptional customer service. We take great care in understanding our customers' requirements and tailoring a solution that best fits their needs. Our loyal and dedicated team of employees, with years of experience in the industry, work tirelessly to ensure that our customers receive the best possible products and service.
Energy Efficiency
At Radley, we understand the importance of improving energy efficiency in buildings. Our products are designed to be energy-efficient, with quality hardware and a focus on reducing energy consumption.
Why Choose Radley Windows
With over 25 years of experience in the industry, we have built a reputation for delivering high-quality products and exceptional customer service. We are committed to delivering a first-class product at competitive prices, using the best materials on the market, and investing in new product and fabrication techniques to improve our processes.
Contact Us
If you're interested in learning more about our products and services, please do not hesitate to contact us. We would be delighted to discuss your requirements and provide a free, no-obligation site survey and quotation.
Overall Quality and Customer Service
Radley Windows' reputation is a mixed bag, with both positive and negative experiences shared by customers. While some reviewers praised the company's workmanship, punctuality, and professionalism, others criticized their poor customer service, subpar quality, and unclear business practices.
Sales and Service
Some customers had a positive experience with Radley Windows' sales team, describing them as professional and providing excellent advice. However, others received poor service, including long delays in responding to quotes and poor communication. One reviewer even mentioned that the company's sales approach was inconsistent, with some salespeople being dishonest and failing to deliver on promises.
Quality of Workmanship
The quality of Radley Windows' products and services has been called into question by several reviewers. Some mentioned receiving subpar workmanship, including poorly fitted frames and worn-out window mechanisms. However, others reported no issues with their installations, with one reviewer even praising the company's work as "amazing."
Directors and Business Practices
One reviewer criticized Radley Windows' business practices, accusing the company of using a similar named company that went into administration to avoid repair and warranty claims. Another reviewer mentioned meeting the directors, who were defensive and uncooperative when approached about perceived issues.
Comparison to Other Companies
Some reviewers compared Radley Windows to other reputable companies, such as Anglian Windows, and found Radley's credit score to be lower.
Recommendations
While some reviewers would highly recommend Radley Windows, others advise against using the company due to poor customer service and quality issues.
