At the Independent Network, we pride ourselves on providing exceptional service, exceptional products, and unparalleled expertise in the world of windows, doors, and conservatories. With over 25 years of experience and a portfolio of award-winning installations, we have established ourselves as a leader in the industry.
Our Promise
At the Independent Network, we promise to provide our customers with the highest level of service, top-quality products, and unparalleled expertise. We understand that our customers are looking for more than just a product - they're looking for a partner who can deliver a superior experience, from design to installation. Our promise is to deliver just that, every time.
How We Work
At the Independent Network, we work closely with our team of local installers to bring you the best possible service. Our installers are independently vetted and trusted to ensure that you receive the highest level of quality and professionalism. From design to installation, we work tirelessly to ensure that your experience with us is nothing short of exceptional.
Reviews
Don't just take our word for it! Our customers rave about their experiences with us. Here's what our customers have to say:
- "Service was great, they were recommended by our daughter, we would have no hesitation in recommending them to others." - Mr. & Mrs. Jones
- "A great job by a very good company. They were very easy to deal with and we would use them again. Definitely recommend!" - Ms. F. Donaghy
- "Excellent level of service and the work undertaken was brilliant. The stable door looks fantastic - well pleased with the product. Had all our doors and windows done by Waterside Windows and would recommend to anyone who wants them done properly." - S. R. Clayton
Our Services
At the Independent Network, we offer a wide range of services, including:
- Windows: From casement to sash windows, we have a style to suit every home.
- Doors: From uPVC doors to bi-fold doors, we have a door to match your unique style.
- Conservatories: From traditional orangeries to modern conservatories, we have a design that suits every home and budget.
- Extensions: From small extensions to large extensions, we can help you transform your home.
What Sets Us Apart
At the Independent Network, we stand apart from the competition by offering a unique combination of services, products, and expertise. Our team of local installers are vetted and trusted to ensure that our customers receive the highest level of quality and professionalism. We pride ourselves on our commitment to customer service and our dedication to delivering exceptional results.
Get Your Free Quote
Ready to transform your home? Enter your postcode and choose the product you're interested in to get a free, no-obligation quote from your local installer.
Faulty Guarantees and Unprofessional Service
Reviewers Amanei De Greef and Katherine Hooper share their disappointing experiences with the company. Both ratings are 1 star, indicating extreme dissatisfaction.
Guarantee Issues
Both reviews mention that the guarantee provided by the company is not worth the paper it's written on. Amanei De Greef explicitly states that the guarantee isn't worth the paper it's written on, while Katherine Hooper notes that the certificate of guarantee is not valid. This highlights a significant flaw in the company's promise to provide a reliable and trustworthy guarantee.
Unprofessional Service
Katherine Hooper's review specifically criticizes the company's unprofessionalism, stating that they gave a wonderful 10-year guarantee but didn't want to know when a problem arose. This lack of responsiveness suggests a lack of concern for customer satisfaction. Amanei De Greef's review also mentions terrible customer service, without going into detail.
Avoid the Company
Both reviewers explicitly advise others to avoid the company, with Amanei De Greef stating "Avoid" and Katherine Hooper expressing their doubts about recommending the company. Their concerns about the guarantee and service quality suggest that customers may be better off choosing a different provider.
