Improving your home, one window at a time
Tradeglaze is a family-run business with over 25 years of experience in the double glazing industry. Our team of expert fitters has a proven track record of providing exceptional services to homeowners in Herne Bay and surrounding areas. We take pride in our work, and our commitment to quality and customer satisfaction has earned us an excellent reputation in the region.
Our Services
At Tradeglaze, we understand the importance of high-quality double glazing solutions that not only enhance the aesthetic appeal of your home but also provide energy efficiency, security, and durability. Our UPVC product range includes conservatories, windows, doors, and roofing solutions that cater to diverse customer needs and preferences.
Our conservatories are designed to bring the outdoors into your home, creating a seamless transition between indoor and outdoor living spaces. We offer a range of conservatory styles, including Victorian, Edwardian, Lean-To, and Kent Extension, all of which are designed to enhance your lifestyle and increase the value of your property.
Our window range includes casement, sash, tilt-and-turn, and bay windows, all of which are available in a variety of colours and finishes. We also offer insulated composite doors, French, patio, and bi-fold doors that provide excellent weatherproofing, energy efficiency, and aesthetic appeal.
Our Commitment to Quality
At Tradeglaze, we are committed to providing exceptional customer service and top-quality products that meet the highest industry standards. Our team of expert fitters is fully accredited by Assure Windows & Doors, ensuring that our customers receive the best possible service and peace of mind.
Accreditations
We are proud to be a member of the 'Halo' Installer Scheme and accredited by Assure Windows & Doors. Our commitment to quality and excellence has earned us an excellent reputation in the industry, and we strive to maintain the highest standards in everything we do.
Testimonials
Don't just take our word for it! Our testimonials speak for themselves. Take a look at our website to see what our satisfied customers have to say about our services.
Company Performance and Customer Experience
The company's performance and customer experience have been highly criticized by several reviewers. Many have reported experiencing rude and unprofessional behavior from the staff, including being hung up on, sworn at, and being asked to pay exorbitant prices for repairs.
Issues with Pricing and Quotations
Reviewers have reported being given high quotes without any calculations or justification, and being refused a reasonable explanation for the prices. In one instance, a reviewer was quoted 100 for a 2ft x 3ft sealed unit, which they later had supplied and fitted by a competitor for 61.
Warranty and After-Sales Service
The company's warranty and after-sales service have also been called into question. Reviewers have reported being refused assistance with faults, even when they are simple to fix, and being asked to pay high prices for repairs.
Positive Experiences
On the other hand, some reviewers have reported having positive experiences with the company, including receiving neat and tidy work, friendly and efficient tradespeople, and high-quality windows and doors.
