Transforming Your Home, One Roof at a Time
At Lomond Improvements, we are proud to be one of the largest and most respected roofing and roughcasting suppliers to Scotland's domestic homeowners. Our team of expertly trained professionals is dedicated to providing a world-class service with a local community feel. Our mission is to offer a comprehensive range of products and services that exceed the expectations of our customers, while ensuring the highest level of quality and workmanship.
Our Services
As a leading provider of roofing and roughcasting solutions, we offer a wide range of services designed to meet the unique needs of each individual customer. From new roof installations to roughcasting, repairs, and maintenance, our team of experts is equipped to handle projects of all sizes and complexities. Whether you're looking to update your home's exterior with new windows, doors, and roofs or require specialized services such as roughcasting, we have the expertise and resources to deliver exceptional results.
What sets us apart
At Lomond Improvements, we believe that our customers deserve the best. That's why we're committed to providing exceptional service, quality products, and competitive pricing. Our team of experts is dedicated to delivering tailored solutions that meet the unique needs of each customer, ensuring that every project meets the highest standards of quality and workmanship.
Our Process
At Lomond Improvements, we understand that every customer has unique needs and requirements. That's why we're committed to providing a personalized and tailored approach to each project. From initial consultation to final completion, our team will work closely with you to ensure that your expectations are met and exceeded. Our process is designed to be efficient, effective, and customer-focused, ensuring that every project is completed to the highest standards.
Our Guarantees
As a testament to our commitment to quality and customer satisfaction, we offer a range of guarantees and warranties on our products and services. From 1-year workmanship warranties to 10-year manufacturer warranties, we're dedicated to ensuring that our customers receive the best possible service and support. Whether you're looking for peace of mind or assurance, our guarantees provide a sense of security and confidence in our work.
Get in Touch
At Lomond Improvements, we value our customers and strive to provide the best possible service and support. Whether you're looking for a new roof, roughcasting, or window installation, or require maintenance and repairs, our team is here to help. Contact us today to learn more about our products and services, or to schedule a consultation and quote.
Overall Experience
The majority of the reviewers have had a terrible experience with the company, citing poor workmanship, unprofessionalism, and a lack of response to their concerns.
Work Quality
The reviewers have reported numerous issues with the quality of work, including:
- Loose slats and flashing falling off
- Incorrectly installed doors and windows
- Roughcasting with no straight edges or corners
- Pebble dash falling off
- Cracking on the front face of composite doors
- Incorrect tiles used for the slope of the roof
- Damp and moisture issues
- Poor plastering works
- Leaks and water damage
Customer Service
The reviewers have also reported poor customer service, including:
- No response to calls or emails
- Unreturned phone calls
- Ignored emails
- Lack of communication
- False promises and misleading information
- Unhelpful and unprofessional staff
Warranty and Accountability
Many reviewers have reported issues with the company's warranty and accountability, including:
- Failure to honor the warranty
- Difficulty in getting in touch with the company
- No response to concerns or complaints
- Lack of resolution to problems
